Eye Society

4.9
based on 48 reviews

48 reviews about Eye Society

verified email - 23 Jun 2013

I'm very happy with the service and work done at Eye Society. It is a friendly small, family business, with a very personalized service, and thorough attention to detail.

Approximate cost: $360.00

verified email - 16 Mar 2013

The exceptional customer service & friendliness of the staff at Eye Society is one of the reasons why I'm a loyal customer and keep coming back, plus love how they have a wide range of eye wear to suite everyone's needs. Thanks for always making me look cool wearing my glasses!

verified email - 11 Mar 2013

Snapped my glasses on a Sunday night whilst cleaning. Panic as my old pair is way off prescription-wise. Start googling on tablet with eyes next to screen. Checked WOMO and this place has only good things said about it. Good thing hubby around to drive me around on Monday morning. Rang Eye Society and was told to come in and they would see what could be done. Best thing I could have done. Greeted by Gloria and Levon who are both friendly and reminds me what service really is. My frame was unfixable but the next best thing was to cut my lenses from broken frame and fit that as best into my really old pair of glasses.... exactly what Levon suggested and did and I can see again. We have an in house technician here which is a rare find. Got a new pair of glasses made. As I had not had eyes checked for a few years, needed to see optometrist and it must be kismet as there was a cancellation later that morning and I get to see Helen who is also friendly and professional. On Saturday, I get a call from Gloria to say my new pair of glasses ready. Amazing ...I am there and Levon fits glasses and I am a very happy customer. Telling everyone I know about this place now. THANK YOU! You are THE BEST!

verified email - 18 Feb 2013

I went into Eye Society to have my eyes tested and purchases new frames. I found the optometrist Dr Rutter helpful and she explained my problem clearly so that I could understand. The sales staff were skillfull and they knew what they were talking about. What impressed me most was that they did not push me to buy anything. I am extremely happy with my purchase.

Anonymous
verified email - 30 Jan 2013

Love love love. I have had so much difficulty getting the right prescription and multi-focal lens fitting, in frames that actually fit me and my face. Eye Society came through on every level. I could not be happier. Will not be going anywhere else again even though I have to travel well outside of my area to get there. Thank you for being expert at everything you do :-)

verified email - 12 Dec 2012

After few months of desperate search for new pair of glasses and lenses, I found eye society through womo. I took my chance to travel all the way to springvale to see if I could find any frames that will suit. I was amazed. I actually found a few that look good on me with Gloria's help. With her help and my husband's opinion, I purchased a pair and made an appointment the next day to have my eyes check. The day I had my eyes check, there was a traffic jam and we took a wrong turn so we were late by 15 minutes. I rang Gloria if it's still okay to continue the appointment since we were already close by and she said it's fine (even though it's after closing time). The optometrist Vivienne was very pleasant and patient and overall very professional. I also talked to Levon about lenses options and he was very professional and explain what is the best lenses option for my circumstances that will look good (not looking thick) and still within a reasonable budget. I have to say this is the best optometrist I have ever had the pleasure to do business with. Well worth the trip to Springvale and will definitely be back there to purchase contact lenses. I just found out today that I could get my colored contacts $60 cheaper than my previous optometrist! Very happy customer ^^

Approximate cost: $730

15 Nov 2012

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verified email - 11 May 2012

From the moment we walked in the door, to the history of this business over many years, to the moment we were fitted and walked away, was an experience to remember and pass on. We felt comfortable with the choice of hundreds of funky, modern and extensive range of eyewear. This didn't phase us as we were approached cautiously and our personal care of choices was respected and hence careful decision-making an absolute pleasure and a huge success with comments from family and friends. What a an absolute pleasure with Gloria and Levon. An experience like no other! Of course we will be back and highly recommend them in every aspect of their modern and state of the art facilities to accommodate every person's individual requirements as that of my 88 year old father! Go Gloria and Levon, wish every business was like yours! Anna

verified email - 29 Feb 2012

I occasionally visit Springvale from the UK and recently when I found myself short of contact lenses, a friend recommended I give Gloria at Eye Society a call. She quickly ascertained what I needed and was able to order them and have them in store within two days. Great email communication. The next time I knew I was going to be in Springvale I simply dropped Gloria a line and without having to give any details again she had my lenses ready and waiting for pickup before I even arrived in Springvale. Very efficient and very friendly; I wish my usual optician in London was half as good!

Cheers
Matt

Approximate cost: $200

Anonymous
verified email - 14 Feb 2012

Eye Society are my #1 optometrist for life! I popped in there today to say hello and get something looked at and they treated me with such respect - when you are customer of theirs once, I tell you with such happiness that they make you feel like a customer for life! They looked after me so well back when I purchased my glasses so long ago, they made sure I was looked after by treating me well, spending whatever time it took to get the right frames - plus they knew the frames I purchased would last - and they were right! They have lasted me this long and they're still going strong! They still look after me even for slight adjustments and ANY questions whatsoever I have - and all done with a smile! A few years ago I went back to Eye Society for Contact Lenses - and I was looked after like I was their number one customer! From what I am reading with many other reviews on google and 'womo', I am finding they certainly have the awesome knack & professional ability of treating every customer with this same 100% respect. That's a true sign of great customer service. They also only have extremely high quality frames - did you know I have little overly-energetic kids that think it's hilarious to jump on me practically on a daily bases - and with my glasses ON! I am proof that their glasses last the test of time and aren't anything like those el' cheapo frames I have heard stories about that are out there lately!!! I've had mine sat on & played with by my kids way too often (trying them on in the morning before I wake up grrrr!!).. and even stood on by my husband (and I tell you he's not on the little side!!!).. and they are still awesome!! - and they're even those rimless ones, you know, the type that are just lenses at the front that look like they don't have any frame!! I'm one BIG happy customer - for life! Thanks Eye Society!!!!!

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