Online inquiry was called next business day. Team was prompt, efficient and knowledgeable. Paul and one other, called ahead of time and provided a compelling customer experience through the visit. So much so I decided to order the new hot water system right there and then. I enquired as to when it could be completed and he said that afternoon. My goodness all set and done and will thoroughly recommend and use additional services.
Steve Hutchison here doing some work and he has a pleasant manner and did a very good job in all areas.
Thanks for sharing your comments with us. We'll make sure Steve is recognised for your review.
Dan arrived promptly when scheduled and went above and beyond to try ensure our house electricity was safe. Very pleased with his service and he was easy to talk to and understand. would definity recommend Dan's service!
Hi Tracy, thanks so much for your review!
Brian attended my home on time, he has great interaction, very helpful and answered all my questions. Will be glad to recommend Brian and Fallon solutions to our friends and family.
Hi Marilyn, thanks for letting us know. I'll let Brian and his supervisor know!
Great friendly service, on time, communicated all charges and the job so I knew upfront what I was getting into. Highly recommended.
Hi Kristen, thanks so much for the glowing recommendation!
After our hot water service failed, we contacted Fallon who sent Chris out that afternoon. He confirmed our fears, quoted for a new system and booked us in for the next day. Bright and early next morning Rodney arrived and installed the new unit, updated the LPG bottle connection and we were all up and running again by lunch time. All very neat and organised, both guys very polite and professional.
Approximate cost: $2500
Hi Colin, it's great to hear that Chris was able to get out quickly and book Rodney in for the next day. Thanks for using us, and we hope you'll use us again in the future!
Thank you Daniel you did a fantastic job. Would recommend you to anyone wanting Electrical work done. Even fixed up other Electricians errors. Thank you again.
Thank you Avneel Professional job and friendly, polite. Not much to do as the air conditioner was rather clean but did wash the filters and check if working alright.
Thank you for the great feedback! We'll pass your comments on to Daniel.
Dan H arrived on time to install a PowerPoint and to fix some lights. He was friendly and completed the work efficiently.
Thanks for your 5 star rating and your comments about efficiency and friendliness. Dan always goes the extra mile.
Avneel Prasad a polite courteous young man cleaned the filters to our air conditioners. With his good advice Avneel made on my behalf two bookings one for an electrician to inspect and possibly install a new smoke alarm and one for an air conditioner tech to service the air conditioners. . Dan H and Ryan H arrived to replaced power points and a smoke alarm and they did this in an efficient and friendly manner. Happy with the work. Cheers Fallon
Thanks for you feedback about Avneel. His clients often give him 5 star ratings because he is so professional, polite and courteous. We will send him your kind words.
I have used Fallon Solutions twice in the past two months. The first time was for electrical services, the second for plumbing. Both technicians arrived on time, discussed and confirmed my requirements before doing anything and provided me with a comprehensive quote. They were super professional and friendly. While they were working in my space they were very respectful of my property. After the work was completed you couldn't even tell that they had been there. I must admit I was a bit surprised by the costs but both jobs were completed to the highest standard. I highly recommend Fallon Solutions.
The technicians were Joseph 1864 and Dalton.
Approximate cost: $1900
Thank you for sharing Andreas. We love your comments "super professional and friendly" and will send your comments onto Joseph & Dalton
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We're glad that you've had a positive experience. Thank you for recognising the team's service skills, it's something we pride ourselves on. We look forward to your next call!