I will never ever buy from this store again. The customer service is horrendous. I purchased a meal which required knife and fork to eat I was provided with extremely poor quality knife and fork which made the meal messy and unenjoyable, I requested a proper knife and fork as I had messed up my clothes due to struggling to eat, the food repeatedly fell off the fork and the knife bent when I tried to cut. I was treated with total disrespect and uncaring attitude. I was told by the manager they had no other utensils and I was the only one to complain and she even demonstrated that she could use the utensils and said it wasn't her problem that I could not use them! how's that for pure arrogance!. Never ever again and I strongly recommend that you do not give your business to this type of person. As she showed herself to be a woman of low integrity and no customer service skills not to mention the sloppy scalloped potatoes and cold boiled watery frozen vegetables. It all looks great until you try and eat it. I am sure there are a few of us aussies out there that know what it's like to be given cheap knives and forks to eat a nice barbequed steak and snag with! ABSOLUTELY HORRIBLE! there's nothing worse than to have your meal spoiled by cheap utensils! ......... It is 1 day after I wrote the previous words and I must say that in that time I have had a phone call from a regional manager of the customer service team whom has apologized to me in a very nice manner, he has ensured me that he will be correcting the eating utensil issue immediately and schooling the staff in customer service etiquette, " how nice to have a quick response and resolution to a complaint " well done! Thank you.

Approximate cost: $14.90