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Fantastic Handyman Melbourne

check icon 4.0 (5)

Reviews for Fantastic Handyman Melbourne (5)

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4.0
5 reviews
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3
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1
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0
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0
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1
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0
madeleine-c
1 review · 600 points
verified email - 16 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I needed someone to get my new door lock fixed. The chap Fantastic sent did great job. No more problems with the keys, no effort while locking or unlocking. Small job but it's nice to find a handyman to do it right. Thank you.

davidm797
1 review · 610 points
verified email - 09 Jan 2017
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

"Allocated handyman arrived without tools, wanted to "see the job" first. After looking at the bathroom cabinet and shelves went to "get his tools". 15 minutes later, head office calls and says he wants "high risk pay" (over double the initial quote). Refuse this, as the work shown was exactly what was prior agreed to and quoted for. 30 more minutes pass before having to call back to find out what is going on. Apparently allocated handyman has left after he was refused his hazard pay and another will "come out tomorrow". Avoid the extortion, avoid Fantastic Handyman Melbourne."

davidm797 10 Jan 2017

As an update to this review, the fellow who came by this morning was very professional and got the job done satisfactorily. The customer service representatives at Fantastic Handyman Melbourne also followed up on this issue and were apologetic. While I'm still not entirely sure what was going on with the handyman yesterday - our experience today was much improved.

Dear davidm797,

Thank you for taking the time to share your feedback.Please, accept once again our apologies for not meeting your expectations in the initial viewing with one of our handymen. We are glad that you gave us a chance to redeem ourselves and prove that we can provide professional service to our customers' satisfaction. We hope that the initial lapse won't be an obstacle to keep you as a customer of ours. Feel free to contact us for any further assistance!

Kind regards,
Fantastic Handyman Melbourne

andrew-j957
1 review · 600 points
verified email - 05 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I needed some help with fixing our new kitchen cabinets and called these guys. Technician was very skilful and finished the job very quickly. It was an easy job but not in my competence, the pro did it right. Thanks!

04 Mar 2016
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Good service here with their call centre but had to change appointments a couple of times but in the end it worked out but the handy man was not meant for the job requested so had to find another job for him at the end but still great service.

Approximate cost: $250

Dear rangeroverlover-gmmail-comr,

Thank you for your constructive feedback.

We do apologise for any inconvenience caused. Rest assured that we will use your comment to improve the services and avoid similar situations in the future.

Kind Regards
Fantastic Handyman Melbourne

benjamin-g
1 review · 600 points
verified email - 30 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thanks for doing a wonderful job with all the small repairs on my house. Your attention to details is impeccable. Your number is on my short list now.

Dear benjamin-g,

Thank you for your kind and valued comments.

We're delighted we had the opportunity to help you refresh your house.

We will surely pass these comments along and I assure you they will be highly appreciated.

Kind Regards,
Fantastic Handyman Melbourne