Fantastic Pest Control Melbourne

4.7
based on 6 reviews

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6 reviews about Fantastic Pest Control Melbourne

verified email - 15 Dec 2017

Recommended! We urgently needed assistance with a birds leaving their faeces all over the patio. They tried their best to solve the problem. I now have a clean patio!

Approximate cost: $90

verified email - 02 Dec 2016

I chose this company given the positive reviews posted on this site, however, I can only give a rating that's average.
They helped me identify that I had rats in the ceiling and laid baits which was all included in the price of the initial service call. With a 3 month warranty they came back to retreat the ceiling when the problem was still there - at no cost which I was happy with. It was only on the 2nd inspection that I was made aware that living in a semi detached home with renovations happening next door may cause the rodents to come across.
Unfortunately, after both treatments, the problem didn't get resolved. They came again, however it was simply to tell me that my neighbour needed to treat her home as well (which was going to cost her money even though she didn't have evidence of a rat infestation).
I feel like this was vital information that was missed in the first inspection for an effective treatment plan. Instead, I've been giving a family of rats a nice cosy home for the last 6 months ago.
I wish I hadn't relied solely on the reviews on this site and had done my own research/calling around before deciding on this company. I have since spoken to other companies to handle my problem, and have received better pricing, longer warranty periods (6 months) and better treatment plans.

Approximate cost: $225

Dear jaclync989,

Thank you for taking your time to discuss the case with our Customer Service department. A final offer has been made on your case, based on a discussion with the technician and the management. Please take a look at your emails and let us know if you'd like to proceed further.

We do apologise for any inconvenience caused in the process, we tried our best to suit your needs and take care of your issue in a professional manner. Should you have any further queries - we remain at your disposal!

Best regards,
Fantastic Pest Control Melbourne

Dear jaclync989,

Thank you for allowing us to rectify the situation and resolve your case! We sincerely hope that we'll be hearing from you in the future, should you require any further services.

Keep in mind that as a return customer you're taking advantage of our discount system. Don't hesitate to contact us back if you have any additional requests.

Best regards,
Fantastic Pest Control Melbourne

verified email - 24 Aug 2016

Very professional technician. He explained the whole process and everything that needed to be done. I hope we never have such problems again but I can say that we had good experience with the company and the technician. Thanks!

02 Jun 2016

I had an ant problem and tried every DIY method I found to get rid of the nasty incests but nothing worked. What's more both my kids screamed and cried every single time they saw an ant on the floor. It was crazy! I don't know why I've waited for so long before I called a pest exterminator. He came and just did the job. No more ants, no more kids screaming around because they saw a small black dot on the tiles. Thanks!

verified email - 08 Apr 2016

I hired Fantastic to take care of centipede problem. Problem solved! The technician was also very thorough, explained everything to me and was able to answer all my questions. I'm glad I called.

verified email - 05 Nov 2015

Dealing with a pest problem is very unpleasant no matter the kind of the pests. Thank you Fantastic for being fast and professional in solving our problem. Good offer and great results. Thanks and I hope I'll never need your service again but will recommend if someone does.

Dear bianca-m517,

Thank you for your kind words.
Dealing with different kinds of pests require wide variety of approaches and techniques. We are glad to hear that we managed to help out in this nasty situation and improve on your lifestyle.
Do not hesitate to contact us if we can be of any further assistance. We are always happy to help to the best of our abilities.

Kind Regards
Fantastic Pest Control Melbourne

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