Ferntree Gully Kia

check icon 4.3 (6)

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Reviews for Ferntree Gully Kia (6)

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4.3
6 reviews
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5
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0
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0
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0
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1
Service Rating
4.3
Quality Rating
4.3
Value Rating
4.3
chrisl529
1 review · 300 points
14 Mar 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My 11 year old Sorento airbag warning light came on recently. Took it to them. They checked and replaced the steering clock spring (which is a common issue with this model) under extended warranty total free of charge.
Kia & Hyundai Aust does offer much better service compared to many other brands. I cant imagine Holden, Ford or VW, for example, giving a warranty claim for a 11 year old car!

ganeshl67
1 review · 500 points
verified email - 22 Feb 2022
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

This is the worst Kia dealership and I highly recommend not to choose this one. Once the car deal is done they don’t even care about the customer service or nothing. Very very poor communication and there are plenty of Kia dealerships around. Strictly avoid them

09 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great experience, I highly recommend them !
Very respectful and I never felt pushed .
They couldn't have done better.
First time ever new car purchase, will certainly look here again in the future.
Just the right amount of after sales follow up to.

brendanm4
1 review · 300 points
16 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best car dealership experience ever. First contact with John was so great we bought on the spot at a market leading price. The sales team really knew their product and not pushy. Would fully recommend this dealership.

diannep4
#47 in Greensborough VIC
1 review · 300 points
25 Sep 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Last Saturday I was shopping a few dealers for a new Kia Optima. I had almost given up due to frustration at amount of haggling I had to do to get the price I wanted. Then I went to Ferntree Gully Kia and was overwhelmed with the way in which the salesperson listened to me and answered my questions. When it came to the price he gave me what I wanted. Great service and good price - what more could a girl want!

verified email - 04 Feb 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Nice friendly and easy to talk to, not pushy, car was ready when promised, shown everything about car, I highly recommend this company.