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Terrible customer service and still waiting for a treadmill I purchased on 2 April 2019, 3 weeks ago today. Contacted FDO on 12 April to check delivery status. I was advised that the order had been "missed". Received e-mail same day informing me that the warehouse would rectify the mistake and that I should receive the item early in the following week. Contacted FDO again on 16 April as the item had still not been delivered. FDO provided me with contact details for the courier service for me to chase up myself. 3 weeks; $1,700; and no treadmill or any indication from FDO as to when I may receive it.
Approximate cost: $1700
Excellent products, prices, service, communication and fast shipping. I was also able to use live chat to discuss parts missing from my product and it was resolved straight away.
Approximate cost: $1000
Thanks for your review Zoe! Sorry to hear about the missing parts out of box, our warranty team have organised to get these out to you asap. Merry Christmas!
The Staff were friendly efficient.
The delivery was prompt.
The installation guys were super quick.
Went through how the machine worked.
I would definatelt recomend.
Thanks for your review Annette, best wishes and merry Christmas!
Deals online, you're not wrong. I got a great treadmill for a great price. Very helpful. friendly & knowledgeable staff.
Thanks for your kind words Jodie! Merry Christmas!
Great pre and post sales support. Very happy with my Treadmill. Thank u to all involved from sale to installation.
Approximate cost: $1000
Thanks for your review Kathryn! Merry Christmas!
Great range, friendly staff who knew their products and so we bought a gym and treadmill. Aaron delivered on time (exactly) and set it up with the minimum of fuss. All in all a great experience. Who could ask for more?
Approximate cost: $7500
Thanks so much for your review glad we could help out!
Fantastic experience ordering our rowing machine. Great price and service regarding the delivery/installation.
Thank so much for your review Avelene!
Very happy with the purchase and price. But the delivery advise waswas disappointing, or lack of it.
But over all good.
Hi Philip, glad to hear that your very happy with your purchase however very sorry for the delay and inconvenience you have experienced at delivery. Your feedback helps us going forward!
Very happy with the equipment and the service.
Fitness Deals Online rang and organised a convenient time for delivery the very next day.
Great job.
Approximate cost: $500
Thanks for the review Mark!
I have received nothing but fantastic service from Fitness Deals online. The Elliptical trainer arrived quickly and at a great price. I can not thank Aaron and the team enough.
Approximate cost: $1300
Thanks so much for your review!
Fast service, Great product, timely shipping. My children absolutely love the new trampoline. Thanks so much
Approximate cost: $800
Glad the kids love it thanks Kirsty!
Excellent service. Elliptical trainer delivered to Cairns quickly & in good order. Minor problem quickly resolved. Prompt & courteous attention. I would definitely buy from them again.
Approximate cost: $999
Thanks for your review Ian!
The product arrived safely and quickly with minimal fuss. I couldn't ask for anything more. Would happily use them again.
Thank you
Thanks so much for your review Justin!
Staff were very helpful on live chat and by phone with my great many questions about several models of elliptical trainer. Everything they said they would do, they did. Delivery was right on time and the price was very competitive. Thank you, I would definitely shop with Fitness Deals Online again.
Approximate cost: $2300
Happy to help Michelle, thanks for your review!
Item delivered as ordered - ontime and in great condition. Excellent service and I would highly recommend company to perspective buyers.
Phil Randall
Approximate cost: $1100
Thanks for your review Philip!
Excellent communication, excellent service, and very fast shipping - I would definitely buy from this company again.
Approximate cost: $1200
Thanks so much for your review!
very fast delivery. free shipping it was 102kg package delivered to my front door .good product with a big discount
Approximate cost: $1300
Thanks so much for your review John!
I ordered an exercise bike, the delivery was included. I shopped around and found the price at Fitness Deals online excellent. The process was very easy, I paid for assembly which was great. They were very professional and polite. I would highly recommend Aaron and his team.
Approximate cost: $900
Hi Narelle thanks so much for your review and recommendation!
Great customer service staff who are knowledgeable. Very quick delivery and excellent installation. Technician did not make a mess and leave. Two thumbs up!
Approximate cost: $3200
Thanks for your review Luke! Glad we could help with some new fitness gear for your home.
Great Service and a fantastic exercise system from Proform. After sales service is also excellent.
Thanks for your review and kind words Shell!
Exceptionally quick an efficient. Ordered on a Friday, received goods on the following Monday afternoon. And free shipping made a massive difference for 160kg of equipment!
Approximate cost: $1400
Thanks for your review!
Purchased a elliptical and received great online service. The manager from sydney responded to each and every query and satisfied all my requests with utmost customer experience. Delivered, installed and gave a demo training as well. Will recommend this mob for sure.
Approximate cost: $1400
Thanks so much, glad we could help!
Purchased a treadmill and received great online service and prompt response to my query regarding the name of a technician in my area. Delivery to my home in South Australia was done withon a week and was included in the price. I am thrilled with the equipment and can highly recommend Firness Deals online.
Approximate cost: $1246
Hi Glenys, thanks for your kind words!
Delivery and after sales support has been great, had in home in 1 week, easy transaction..
Thanks Dave!
Purchased a treadmill on the Monday - Delivered by Thursday. No issues at all. Aron was awesome
Approximate cost: $1700
Thanks Sheldon!
The whole process of purchase, delivery and after sales support has been excellent. Completed in minimum time, professional and without fault.
Thanks Beau!
Great price on a treadmill I ordered. Any questions I had were answered with a quick response.
Hi Dave, thanks for your review!
very good shop and service by aron
product pricing was resonable and I have been contact seeveral time but response was great
It was great to meet you, thanks for visiting us! Enjoy your new treadmill machine
Easy ordering, fast delivery, and an excellent price. Very happy with my purchase and would recommend.
Hi Jim, thanks for the review!
It's nice to deal with an Australian Company, Friendly, Courteous and helpful in every way, would surely recommend this Company and will certainly make further purchases.
Approximate cost: $1700
Hi Wilesy, thanks so much for the kind words! We really appreciate it and glad that we could help out with a new machine for you. Have a great weekend