Fivestar Locksmith

The people I dealt with were all very thorough, honest and reliable. I was very pleased with the service and the price. They made themselves available to times suiting me and were effective in getting the job done.

Approximate cost: $175

grate prices and fast and efficient service
Highly recommended

Approximate cost: $132

Excellent service. They returned my initial call promptly. Were able to send a locksmith to suit my availability. He arrived in specified time yet called in advance to confirm. Fixed both doors and saved me money by not replacing lock needlessly but fixed existing one. Highly recommended!!!

Approximate cost: $220

I was extremely happy with the service from Fivestar Locksmith. They were available to do the work I required very quickly after my online request, and Damian was extremely quick, professional and friendly. The price was reasonable and they were able to reduce the number of keys to an absolute minimum, which is just fantastic. I will always come back to Fivestar in the future.

Called and spoke to on of the guys there. was in Wantirna South are they are based in Thomastown. He gave me some really excellent advice and referred me to someone local. Thank you very much mate. Appreciated your honest and valuable advice.

Grossly over-quoted. [redacted name] at Fivestar Locksmiths quoted $132 to cut a key for my letterbox after 2 phone conversations and viewing a photo of the lock via a text message. The lock had a number on it, and I was told that the he couldn't cut a key for it because the model was made in China. I subsequently secured 2 other quotes for $20. A local locksmith came out and organised my keys promptly for the $20 fee, and they work perfectly. I find such a quote to be extremely unethical, particularly given the nature of this tradesman's work. I have spoken to [redacted name] since he gave me the quote. On the first occasion he insisted that the keys would not open my letterbox. He was wrong. I would stay well clear of this business.

Excellent service!!! nothing was too much trouble!! prompt polite and efficient. David was wonderful. I would highly recommend this company A+ A+ A+

I phoned Five Star Locksmiths on Thursday at 5pm with my lock problems and Damien phoned Friday morning and said that he could call around in 15 minutes if that was okay. He gave me a quote before which I accepted as quite reasonable. Damien fitted my two new locks to the front door, three privacy locks to bedroom 3, Toilet and Bathroom. I had lost my key to the back door, so he removed the lock, checked it and said it was fine. This alone saved me an outlay of over $90. To make things even easier for me, he keyed all the locks alike and now I only need one key for front and back. He was also gone in less than 2 hours.
Good service like this from first phone call to "job done" is rare these days. Thank you Damien, Thank you Five Star Locksmiths.
Geoff
Mill Park

Approximate cost: $300

Excellent service!! These guys helped me out on the day when another company didn't show up. Highly recommend Fivestar Locksmith

I am one very happy customer and could recommend this company for any Locksmith work .
I can see why this place is called 5 Star Locksmith as it lives up to its name . Rare today to find such helpful staff , passionate about their product and service . Reliable , punctual and competitive prices .
The staff I dealt with were Andy on the end of the phone who I booked through and offered me several levels of locks depending on my budget . He gave positive answers for all prices of work .
Then their was Handsome Tom who actually did the work , phoned me 5 mins earlier than originally planned to organise me being at my property so the job could be done at the designated time .
A great job done also , Congratulations to these staff members , keep up the great work ethic .
6 Stars out of 5 !!!!

Approximate cost: $310

Hi All, I used Fivestar Locksmith. We had Tom who attended our property twice to fix our locks. He was extremely polite, prompt and professional. Nothing was too much trouble. I would highly recommend Fivestar Locksmith. Great Job.
Thanks
Lori

I had a guy called Tom and he was amazing, he showed up early and was very friendly (fantastic customer service) and gave me some great advice on how to keep my locks in good shape.

Great quick service that showed up on time and was easy to organise. Will definitely be using these guys again and be recommending them to all.

Damian from Five Star Locksmiths installed a new lock on our front door on the weekend. He attended at short notice and provided excellent customer service. I was very pleased with his work and would definitely use again. Highly Recommended!

Approximate cost: $180

Excellent service.
Jonel(?) was polite, friendly, efficient and thorough. He was courteous on arrival, immediately took his shoes off without asking and was apologetic in advance of causing (necessary) noise in front of the baby.

He quickly removed the broken key from the lock. Identified the problem as the size of the chamber and then hollowed it out. Then when the regular door handle wasn't catching, he hollowed that out too.

He quickly cut two keys for us as also. The cost of the lock was slightly higher than another quote I got, but was great value for the all-in service we received.

We were told we'd get a call 30 − 45 mins in advance of arrival. They had the ability to come an hour earlier than scheduled and called 25 mins beforehand to see whether that would be ok. Jonel went out of his way to explain why he was running early too.

Based on this experience, I would highly recommend.

Work Done: Removed broken key from lock, hollowed out bolt chambers, cut keys

Glenn from FiveStarLocksmiths redid the 2 Locks in our house with short notice on the weekend. We are really appreciative of the work and timeliness. I happily recommend FiveStarLocksmith and will use them next time.

Approximate cost: $160

Had door deadlocks replaced and was able to do both doors with the same key. One door had key stuck in the existing lock which was not secure. They came at the agreed time and was able to complete everything quickly so that we were able to go back to work.