DO NOT USE!!! These removalists were slow, and broke some of my possessions and then claimed they didn't - when I watched them do it! They are not worth the hassles, find someone better.
Approximate cost: $300
They were late, they have broken doors and had not mentioned anything.
The price got higher. they scratched my freezer, broke my new fridge door handle.
They said they would be in contact to arrange insurance.
Never happened took my money and now will not answer my calls. I paid cash up front and was told I will receive a receipt via email that to never happened. Stay away from this company Would not recommend them at all.
Very Bad customer service
Approximate cost: $600
They are extremely terrible! I just experienced them over the weekend! Very late, broke stuff, over charged!!
Would never recommend this company. Was the cheapest but made a mistake. Have over 30 articles broken, scratched furniture dented and scratched fridges and freezer. New dryer dented. Threw the boxes to each other or onto floor of truck. Did not have enough rugs, offered to supply dooners didnt want them. Communication bad as didnt speak good english and spoke in their indian language to each other. So couldn't read the word FRAGILE. They worked hard but not worth all the mess and heartache. Rang many times to complain but no answer.
Approximate cost: $1600
Hi I wish I seen this earlier I just had the same experience. Wanted to get paid but after that nothing, they were disgusting and would never use them again
They are extremely terrible! I just experienced them over the weekend! Very late, broke stuff, over charged!!
Cheap and best. Recommend to everyone who want a safe, fast and cheap move.
We have moved three times over the past few years and have used Flatrate Removals every time. They are professional and friendly and provide accurate quotes and good advice. On the day of our most recent move we were very impressed with the teamwork and communication displayed as well as with their efficiency. Everyone we've dealt with from the admin people to the people who do the lifting and the person who was driving, they all have been so pleasant to deal with. We were particularly impressed with the team that delivered our belongings recently when they took the time to stomp the dirt and mud off their boots before they entered our brand new apartment building. To us, that kind of attention to detail is the hallmark of a professional. We would certainly recommend Flatrate Removals and will use them again in the future without a doubt.
Flatrate Removals were fantastic! Moving house is stressful, but not only were the removalists prompt, efficient and careful, but were also so very understanding, patient, tolerant and were helpful above and beyond requirements. I cannot recommend them highly enough!
This was the first time I've ever used a removalist company so I was hesitant as they generally have a negative reputation. However, I was amazed at the care, hasteness, professionalism and friendliness of this company and in particular the blokes who helped me. Flatrate Removals was very prompt and had all the essentials for a fast, protected and secure furniture removal. However, most credit goes to the team who assisted with my move. The removalists made the move exceptional. If you ever need to move your house, this company will make your day. They will deliver like no other. When I move again I will certainly use this company without hesitation. They are relatively cheap and offer the best standard you could ask for. All the best businesses aim to exceed the expectations of their customers and this one certainly achieved that. Extremely good work. Thanks Flatrate Removals.
I have dealt with a number of removalist companies over the years - most of them overpriced with damage occurring to our furniture items. From the moment I contacted Flatrate Removals, I received highly efficient and professional service, I had a feeling everything would go well on the day. I was not wrong. On moving day, the guys were efficient and professional, taking great care with our items. Everything arrived at our new property safe and sound - on top of all that, very reasonable rates with no hidden charges you often find with removalist companies. I cannot recommend Flatrate Removal highly enough!
Arrived a little early but they were very friendly and polite and got the job done professionally
I was unsure of this company because they were much cheaper. We were very pleased with their promptness, their enthusiasm, their methods and their friendliness. Our furniture was not new and mostly not precious, so if you are paranoid about getting a scratch then pay for it. I would certainly use Jay again. In fact we are having a piano moved today.
“Recently used N W Freight for a local house move, Right from the beginning Noel”…
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Agreed!!
They are extremely terrible! I just experienced them over the weekend! Very late, broke stuff, over charged!!