I saw Dr Carmichael for a standard consultation and clean this week. I found her manner professional and friendly, she took extensive care examining my teeth and was very gentle and talked me through all the issues. She was more than happy to offer me helpful advice (which i have taken). Thank you for providing wonderful service I will definitely be returning for my next checkup.

Approximate cost: $100

I went in to have my filling checked out. It looked and felt like it had broken.

I had to then lay there while I had 50 photos taken of my teeth while I was spoken to very rudely (demanding) 'I can't see a hole where is the hole' over and over, I repeatedly was asked to indicate where I thought it was.

I repeatedly indicated the area, until it got just ridiculous, Dr was running 25 minutes late (which is about usual) and I had left work early to make the 4 pm appointment.

He finishes at 4:30 pm and I thought that might have been the reason for his unacceptable behaviour. After I asked him to stop behaving in a defensive manner.

He said "well I can't see the hole, I have answered your question" "what is it that you want".

I had missed my last check-up and was already paying for a consultation so I asked for a scale and clean, and mentioned the reason.

My reply was a lot of huffing and puffing before he mumbled something in an abrasive, annoyed tone and left.

At this point I was feeling as one can imagine rather upset at being talked to and spoken to in such a manner and decided to leave. I took off the equipment and was about to leave when the assistant asked me to wait I said "it is not my fault he is running late, I am not staying to be spoken to like this" and went out to pay.

Then the assistant went out and got the other Dr , who insisted I go back to the room. I said no three times and asked to pay. He insisted and I went back.

I wish I hadn't. I already felt bad after being spoken to so rudely. I told him he was speaking to me in an unacceptable manner.

To which he ensured he had a witness while he told me over and over and over again that I expected too high a standard and he did not feel confident working on my teeth.

That I asked too many questions and he felt that I could never be satisfied with his work. I have been to see him five times over the last three years. The first time I was told to just leave the hole in my teeth and come back if it got any worse.

I paid for this appointment too. Let's just point out I have not criticised his work at all. It is entirely his interpersonal skills which ensured I was left at the counter crying, while I paid my $100.00 fee for the experience.

Usually I am really tolerant of rude abrupt health professionals if their work is good (it is a compromise that I have learnt to make). In this case no level of knowledge, skill or experience could compensate for such unprofessional behaviour.

Approximate cost: $100.