Overall we were satisfied with Four Points' services, but communication could have been a bit clearer on their part. For example, Four Points emailed our personal email addresses, which we can't check from work, advising us that we had to get several thousand dollars to them the next business day. That caused a bit of a panic, but we managed to get the money to them on time. For such important communications, telephone contact is really a must rather than relying on personal email addresses. Apart from that, the initial consultation was thorough and informative, and settlement went through without a glitch.