Fresh Beauty Co.

check icon 4.6 (42)

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Reviews for Fresh Beauty Co. (42)

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4.6
42 reviews
5 star icon
29
4 star icon
10
3 star icon
2
2 star icon
0
1 star icon
1
Service Rating
4.7
Quality Rating
4.7
Value Rating
4.5
Morgan P.
1 review · 600 points
verified email - 26 Sep 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Such a good website with amazin products and customer service!!

I ordered a Charlotte Tilbury blush from Fresh Beauty Co., and honestly, the whole process was great! I don’t get the negative reviews at all because everything went super smoothly for me. Their website was really easy to navigate, and I loved how everything was sorted by brands and categories—made it way easier to find what I was looking for. And they seriously have so much to choose from! I had a quick question about my order and reached out to customer service. They got back to me really fast and were super nice and helpful. Shipping was quicker than I expected, and I could track the whole thing. The blush was packed really well too, so it arrived in perfect condition. The blush itself is exactly what I wanted and 100% authentic. I’m really happy with my experience and will definitely shop with them again. If you're thinking about it, I totally recommend checking them out!

verified email - 23 Aug 2024
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0
Scam artists

These guys are absolute scam artists.

They have some sort of scam going on where they take your money and send the package to the wrong address and then its up to the customer to try and prove they didn't receive it. Because anyone can sign for a package therefore making it legitimately received. Check out Trust pilot, Product Review and even their own Instagram page, there are many customers saying the same thing.

joanac
1 review · 400 points
06 Apr 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great shopping experience, straight forward to use, great product selection and variety, and amazing sales. Reliable delivery and they really keep you updated on the status of your order during transit. Highly recommend shopping at Fresh.

Approximate cost: $120

25 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Easy to use website, Staff are friendly and helpful and answer questions quicky. Free postage was a bonus to.

25 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Absolutely love shopping on this website. They pretty much cover all aspects of beauty (high end products) and if you have an enquiry you simply can WhatsApp the team and they advise you hastily.
Not to mention the 5% loyalty discount.
It's a one stop shop that's actually reasonable and offers free shipping too!!

verified email - 25 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Loads of great products all on the one website!
Customer service was wonderful and got back to me straight away with my product query! Website is easy to use and has lots of great products at fantastic prices. Highly recommend to everyone for all of their beauty product needs. Also love that they offer free shipping!

darcy-roset
1 review · 400 points
25 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Super helpful but slowish response times. It took them just over an hour to reply to me which isnt terrible but prolonged the over expirience. They helped me pick the perfect soap for my sensitive skin and sent helpful links. They were extremely kind and pointed out their loyalty memberships that save 5% for free. The website is so wonderful as it offers similar prices to other sites like this but FREE shipping which is so uncommon in the cosmetic online game. I am completely impresse and can not wait to get my product.

bernadettew654
1 review · 400 points
25 May 2018
Service Rating
3.0
Quality Rating
3.0
Value Rating
3.0

I initially tried using Facebook Messenger to chat to you guys but no response. I did wait at least a couple of hours. I thought then to maybe use What’s App and it replied within a few minutes which was better. I asked a question and they were very friendly and helpful and I wanted scent free moisturising cream. Very expensive.

Approximate cost: $1

verified email - 25 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This company was very helpful in being able to choose the right product for me. The website has a great variety of products to sduit difffernet skin types. Also a good price range so things are afffordable

3fc60823
1 review · 600 points
verified email - 08 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This was the first time I'd used Fresh Fragrance & Cosmetics and I was blown away by the huge range of brands available. There are so many quality options for all budget levels and their website is super easy to navigate and search. Delivery quicker than expected too!

melc584
1 review · 600 points
verified email - 03 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I'm looking forward to receiving my first purchase! The website was packed with lots of lovely items for personal use or gifts. Navigation was logical, there was plenty of options covering a range of budgets and I could select from a range of payment options including Paypal's pay after you receive the item, so peace of mind on getting your purchase and only a 5-8 day wait for free shipping option to get delivery in Perth was very fair.

Approximate cost: $32

nicholec
1 review · 400 points
02 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Have just discovered Fresh and experience so far tells me this is going to be my new go to website for all hair/beauty needs. They stock a massive range of brands which I love and have free shipping on all orders!! It is great for me to be able to order just 1 item as needed instead of having to wait and purchase multiple items to justify postage costs. The website is easy to use, has loads of info and their loyalty club gives you so many perks this is a must to sign up to as well. Highly recommend everyone check it out

rhiw
1 review · 600 points
verified email - 02 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Fresh is seriously your one stop shop for skin care and make-up. They have an amazing range of products that you can get lost in all the amazing things they have in stock. Their website is extremely easy to navigate and helpfully remembers your past searches. Sign up and you end up getting loyalty discounts across the board which was a pleasant surprise for me as many other loyalty programs only give you discounts on select products! I highly recommend Fresh for your beauty needs!

jacintah147
1 review · 400 points
21 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Super fast delivery (It took only 4 days to receive my order), good customer service and free shipping. Would definitely purchase again!

08 Sep 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Large range of high end makeup and skincare brands that can be difficult to find! Great prices and fast delivery! Very happy!

leer116
1 review · 400 points
05 Sep 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This site has a great broad selection, the prices (and sales) are very good and the service is excellent. Would definitely recommend.

emilyc697
1 review · 600 points
verified email - 05 Sep 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Such a wide and varied range of products available, with great communication and prompt shipping! Will definitely come back to re-purchase :)

Approximate cost: $100

cassiet533
1 review · 400 points
09 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Really pleased with my experience on this website! User friendly navigation, great brands, wholesaler prices and free shipping :)

alexf641
1 review · 400 points
07 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service and free shipping?! Outstanding!
Looking forward to purchasing more products with this company

sarp
1 review · 600 points
verified email - 07 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Love this fresh website, easy to shop on line, and have Afterpay! Prices are pretty normal and have a good sale category also.

snehac
1 review · 400 points
07 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I love the products from Fresh .. Lot of options as well as Free shipping.
Would recommend to others..
I loved mine Calvin Klein Delicious Pout Flavored Lip Gloss
Thanks team!!

fionan417
1 review · 600 points
verified email - 22 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have just discovered this great site and am now addicted. The best products at the best prices. Plus Qantas frequent flyer points and free shipping.

annabelled667
1 review · 400 points
20 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great prices, free and quick shipping, awesome loyalty product, fantastic customer service time and quick delivery. What more could you ask for?

anastasias532
1 review · 400 points
20 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I would recommend Fresh Fragrances and Cosmetics for 2 reasons, Great prices and free shipping. My orders arrived on time. Great Shopping Experience!!!!

verified email - 28 Aug 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I would recommend Fresh Fragrances and Cosmetics
I have ordered and had no problems at all.
All my items arrived, in good condition.
They have a great range
Fast and Free shipping
Overall very happy :)

Approximate cost: $CHEAP

verified email - 31 May 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

excellent, fast & free shipping and all my items arrived in great condition and beautifully gift wrapped, thank you fresh.

Approximate cost: $150

rachaelc9
#96 in Elwood VIC
1 review · 200 points
verified email - 30 Nov 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Well I just bought from them because my friend told me that they are having a sale for 3 days only. They are having a 25% off sale, enter the code 25OFF at the second stage of checkout to get the discount. If you need more details, its available on their website

I can't comment about anything other than price and service at this point but I'm pretty stoked!

Approximate cost: $112.50

rond1
#2 in Watergardens VIC
1 review · 5 points
23 Nov 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I bought a present for my girlfriend on Fresh Fragrances and Cosmetics and the girl on the phone was really helpful. I thought I knew what I wanted but if I hadn't called, I would have bought the wrong thing! And the girl told me about the 15% discount they were having with payapal and gave me the xmas11 code to use. The parcel arrived already so I am just going to hide it until Christmas.

Approximate cost: $100

verified email - 27 Jul 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very easy to work with and purchase from, they made shopping so much easier and took the stress out of forking out a little bit of money

verified email - 09 Mar 2011
Service Rating
4.0
Quality Rating
4.0
Value Rating
5.0

I needed some make up for a special event and bought some from Fresh as the price was much less. I was a bit dubious at first but I received my items 4 days later packaged beautifully. I was thrilled! And the delivery was free, I couldn't believe it!

Approximate cost: $89.00