Went in there to find a Mini bar fridge for my tack room.. had everything from fridges to washing machines very cheap.. the lady was very lovely also.

Fusion Appliances is probably one of the best appliance repair service provider in Sydney. Hiring an appliance repairer has never been easy. We would like to thank Andrew for a very quick service and would like to recommend him for your next repairing or maintenance requirement.

I highly recommend Fusion and will be using them for all appliance installations and repairs from now on. Natalie gave me advice on the brand of dishwasher I needed to purchase for a rental property and arranged for it to be delivered to their premises as it needed to be installed on a day where existing tenants were leaving in the morning and new tenants were arriving in the evening and I didn't want the outgoing tenants to have to deal with its arrival. Andrew has a high level of attention to detail and customer service and is very knowledgeable about brands of appliances - how they work, how to maintain them to get the best performance and longevity, and which are of better quality. He did a great job with the installation and sorted out a few items in the kitchen that needed some TLC from a handyman at no extra charge. I can't praise Natalie and Andrew enough. Thanks guys!

I used this service originally in March 2013, a simple repair of a dishwasher....the mechanical repair was fine. However the machine is one of those integrated kitchen bench system ones which fits into the bench top like it is a cupboard door. After a week or two I noticed, in my opinion the machine front facia (door) did not appear to be flush with bench top as it had been prior...not a big issue and only millimetres out. I called Fusion who suggested give it as strong push and see how it went. I did do this, but in my opinion it really never seemed to change I then got busy and forgot about it. Then in December of 2013, to my surprise, the machine stopped working just prior to Xmas Eve. I called Fusion again, thinking they can fix this new issue and realign the machine facia at the same time. It is now February 2, over 30days since the repair call-out and the machine is still NOT REPAIRED. There have been attempts to repair, multiple promised phone calls to update me on the repair by the tech & office persons that have not been made or only made after multiple follows by me to get a response; recommended fixes that don't work to resolve the issue - all I want is a working machine, right! So February 2 is here & the machine has not worked once since they did the original repair in Dec. Fusion have stated that the issues with my machine (3 items breaking at the same time) is essentially unheard of etc etc. Originally Fusion stated that they replaced 2 blown items the first time, but after fix the issue and the machine didnt work ; they recalled and stated the root cause of the issue was the actual circuit/master board. I asked what else it could be and to my knowledge they said nothing else could be the issue. Fusion recommended a place that can refurb. the board for a good price and we can get on with lifesure I said as you are the expert ; circuit board gets sent away, comes back some time later and it doesn't work! However prior to this board being returned, Fusion provide a temporary circuit board, however it does not work from the very beginning. Fusion then indicated that it must be the power point the machine is plugged into creating some type of surge. Now I am thinking .why didn't you check this out first time, you are the expert right??? Now going back to the repaired circuit board, Fusion are now saying it was the place that did the refurb. of the board as to why this did not work; i.e. it is their fault as they didnt do the repair correctly etc. and that is the issue. So now I am not sure if the board is the issue or the power socket. I have followed up multiple times and cannot get a firm repair call back date..again this is the refurb places issue is the feedback I have been given.this is now approx. 2 weeks ago they installed the board, found it didnt work and I assume sent it back to them to repaired properly. I would expect this a priority by both parties (???), but 2 weeks is a long time in my opinion. I now have limited confidence Fusion know what the issue actually is and I believe it is best for me to go back to SMEG to get the repair done right by an authorised repairer. It is a shame this has all transpired, on face in my opinion Fusion are nice people but less effective than is required to diagnose the issues and make the required repairs. What has been most frustrating has been the multiple promises to contact me and keep me well informed of the issues which has not happened requiring me to make multiple follow-ups calls and smss. And still folks my dishwasher remains broken and now I am about to start the process with an authorised Smeg repairer this time round.

I used this service originally April or so i 2013, simple repair of a dishwasher....the repair SEEMED to be fine...I did not the machine which is an integrated system into the bench top did not appear to be flush as it had been...not a big issue...I called them who suggested give it a push and see how it went....I did, but really it never seemed to be 100% (I got busy and forgot about it) Surprisingly the machine stopped working just before Xmas....I recalled them, thinking they can fix this issue and realign the machine at the same time....BIG BIG MISTAKE. It is now February 2, over 30days since and the machine is NOT REPAIRED.....promised phone calls never made, recommended fixes that don't work; the machine has never worked once since they did the original repair; NOT surprisingly they are suggesting this is a FIRST EVER, new seen it before etc etc etc.....they replaced to supposedly blown items and not is is the actual circuit/master board that is the issue)....BUT they know a place that can refurb it for a great price...of course you won't have a problem...'sure you are the expert'........board gets sent away, comes back and omg....it doesn't work! They then say of it must be your power point creating a surge! WTF! Now thinking, ummm....why didn't you check this out first time, you are the expert right??? I have no confidence they know what the issue actually is and I believe best to go back to SMEG to get the repair done right. It is a shame this has all transpired, on face value they are nice guy but not effective and makes multiple promises to contact you and doesn't requiring multiple follow-ups. And still folks my dishwasher remains broken and now I have to start the process with another reliable repairer.

After been ripped off by United Appliance Australia, they had still not fix my washing maching after 4 weeks! One call to Andrew and it was fix within 1 day! I will definitely be call Andrew again. I highly recommend Fusion Appliance!

My washing machine wasn't draining, I found Fusion on this website, they came out the same day, the guy knew what he was doing, got the job done and for a good price. Nice to have this kind of service. Thanks!