13 reviews about Gabba Collision Repair Centre

verified email - 25 Feb 2022

Their website says drop in for a quote. When I got there, I was told I needed an appointment because they had only one assessor on duty because of Covid. Their website makes no reference to this whatsoever. When I politely pointed this out I was told they cannot keep changing their website as it is maintained by an outside source. N.B. people, Covid is now with us for over two years. I declined to book an appointment and left. I returned to my car but observed two other people assessing cars. I phoned and politely protested and was asked to come back. I was immediately seen by another assessor. So, I was told lies about available assessors. A quote was to follow within two days but has not. So, I sent an online request last night for my quote to no avail. I phoned them today Friday three times with no success. All three calls were well within their opening hours.

20 Nov 2021

My Landcruiser was paint tagged and i dropped into Gabba Collision and they understood that they had to deal with the paint immediately they removed the graffiti while i waited and buffed the bonnet excellent outcome very professional ( all done without appointment ) wow ! would highly recommend this business
Tony

verified email - 07 Nov 2021

Very disappointed with the service here. They didn’t finish the job while they had the car, I had to point out the windshield hadn’t been fixed. Was told I would get a call for the windshield repair to come to me. Took 3 weeks and at least 5 phone calls for even that.
Then told I had to get the car back to Toyota for a camera recalibration and they wouldn’t give a hire car or offer any assistance for getting this done.
No respect for my time, fuel or the fact I had to chase and push for the work that had been paid for to be done.
Cannot recommend

08 Mar 2021

Great service. Great workmanship.

RoadWarrior79
20 Mar 2014

Took me Monaro in for some repairs after I was rear-ended by a Toyota MR2 travelling north on the M1 in Feb. Had me back flying again real quick. Good as new back on the road. Only had me wheels in the shop less than a week too. Top panel shop.

yanne
19 Mar 2014

I had my new Audi A6 repaired by Gabba Collision and was very happy with the quality of workmanship and all the staff we great. I would highly recommend Gabba Collision to my friends and family if ever in need of a smash repairer.

Stel02
19 Feb 2014

They used to be good year ago but now its like a sausage factory providing hurried, very low quality bodywork repairs.The paint on the repaired bumper of our Mercedes Benz had a large visible paint bubble & the paint started to crack & peel in several places only weeks after the repair. I find it infuriating that I take an expensive car there for repairs & they screw it up & seem have no concern that it is a luxury car for which we paid a lot of money. On the last occasion we needed bodywork repairs, we took our car elsewhere & were very happy with the service & quality of the repairs. Gabba Collision Repair Centre quite frankly isn't deserving of anyone's business.

Jet05
14 Nov 2013

My 3 week old car was towed to GCRC straight from the accident, they weren't a recommended repairer thru my insurance company but after seeking advice from my dealership I was happy to leave it there. Due to a parts delay of 2-3 weeks from Japan the team at GCRC successfully completed repairs within 5 weeks (much to my relief). They were extremely informative throughout my ordeal & I'm very gracious for all their help. A fantastic job thank you so much :)

LRS2012
03 Jul 2013

Never leave reviews usually unless totally impressed by a service / business. I am totally impressed with the thorough nature in which our car was repaired at GCRC. Our Prado was rather damaged (to say the least) due to a run in with a pole. You would never know now. The staff at GCRC not only fixed extensive damage in 3 days, they cleaned our car inside and out and returned it 'like new'. Above and beyond the type of service you would only 'hope' to receive. First man who inspected the car, was then there to accept the car the day of our booking. He detailed everything that would happen, updated us as to the progress and then completed the job to a high standard. The handover today, was faultless and it is a credit to the management / staff and establishment. The gentlemen who originally took our car in was with another customer today and even went to the lengths of calling to confirm we were totally satisfied. I would recommend this family owned and run repair centre to anyone needing to have their car repaired. Exemplary. Thanks to all. Especially, to Paul & Peter. Kind Regards, Laura & Aaron.

Ljsteel
29 Jun 2013

I had my car repaired here a two years ago, ever thing seemed fine with the car. But once I came to sell the car this is when all the problems came out, had RACQ inspected the car a couple of times. After the second time I had a chat to the RACQ guy and there was a list of things wrong with the car, all involved the front end where the work was done. The front head lights were meant to be replaced at the time of collision and I paid for new headlights but there just repaired the old ones and made them look shiny after a while water was getting inside the light, the cross bar at the front was not painted and rusted over time leaving a corrosion looking peace of metal, the gaping was uneven around the front end and the list goes on. I had to take the car back after I collected it because the side indicator clip was broken and they didn't repair it and I was also charged for this. Who ever over looks these repairs is slack. I would not recommend this place to any one. They mite make the car look shiny but under the panels reveals shortcuts and cost cutting methods. The car was only 5 years old and I had to sell it for half what it was actually worth just to get rid of it.

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