Their website says drop in for a quote. When I got there, I was told I needed an appointment because they had only one assessor on duty because of Covid. Their website makes no reference to this whatsoever. When I politely pointed this out I was told they cannot keep changing their website as it is maintained by an outside source. N.B. people, Covid is now with us for over two years. I declined to book an appointment and left. I returned to my car but observed two other people assessing cars. I phoned and politely protested and was asked to come back. I was immediately seen by another assessor. So, I was told lies about available assessors. A quote was to follow within two days but has not. So, I sent an online request last night for my quote to no avail. I phoned them today Friday three times with no success. All three calls were well within their opening hours.