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4 reviews about Gallery 324 Pizza & Pasta Bar

verified email - 10 Apr 2013

I ordered from these guys through Menu Log and there was a technical error. I was sent a confirmation text (took a bit longer than usual), so an hour and a half later when I hadn't recieved anything I called the store. I have to say, I was pretty impressed with the service. At first, they said there was no outstanding order for my address, but instead of writing me off I was put onto a supervisor right away. He took some time to investigate what went wrong and found that although the store recieved an email, my order wasn't placed on their system. Hey, it happens sometimes. But the supervisor was really keen to make things right, and as the kitchen was already closed and it was late, he told me he was giving me a $50 credit, even though my order was only $20.
I order from here a lot because the pizzas are grouse and the delivery menu is diverse - burgers, crepes, ribs, salads....
After tonight I'll definitely come back. Just goes to show that when you are genuinely invested in good customer service, a hiccough becomes another opportunity to impress - its all too rare these days

verified email - 19 Jan 2011

Have ordered off these guys 3 times, 2 were ok in how long they took but one was over an hour. The first two orders were good in terms of the quality (ordered the same chicken pizza both times) however the third time splashed out and got a variety of different items all of which were disappointing.

Will only order from them when require late night beer delivery with my pizza.

Approximate cost: $17

Anonymous
verified email - 01 Jan 2011

Ordered online. Impolite staff when calling, Food arrived almost 2 hours late was soggy and cold (not the first time this has happened). Was refused discount when asked. Definitely not worth the time or money. Only good thing about this restaurant are the times its open.

verified email - 22 Feb 2008

I always get my pizzas from this place. beaut! try their gourmet pizzas, like the Pancetta ot the basil pesto. I've eaten other meals from there too, not as good as the pizzas, but at least they deliver.

Approximate cost: $20

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