1 review about Geelong Removals

verified email - 23 Dec 2018

Do not use this company!! If I could give zero stars, I would.
1. Their quote was not clear and they ended up being way more expensive than all of their competitors.
2. We tried to use their packing service. They took more hours than what they had quoted due mostly to the fact that the guy who seemed to be in charge being on his phone for 75% of the time they were there. They also packed up things I asked them not to and left things that should have been packed.
3. They took an hour extra to actually arrive at our house on moving day - [redacted]
4. The guy backing the first truck in took a chunk out of our letterbox at a rental property.
5. We still had to do three more trips on our own to move the stuff they left.
6. We are now going to set up things like beds and trampolines and there are parts missing everywhere.
When we tried to talk to them about the issues, they were very quick to try and defend themselves with no apologies, acknowledgments or offers to make amends. Steer clear!

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