We recently had a deal for 10 group fitness classes. Firstly they booked us in for an appointment with one of their trainers. We had to arrive 45 min before our group classes...but no trainer showed up. Instead we were shown around by the owner, who was incredibly rude, eg. greeting other customers while we were in the middle of asking questions.
The gym itself seemed to be very dark, and had a feeling of dirt about it.
The zumba class we attended was ok (comparing it with other zumba classes we have attended in the past). Though I suspect that this class would vary depending on who was teaching it.
On our second visit (remember, we had a 10 class pass) they refused to let us in. They claimed our pass had 'expired' (which it had not) and that our trial was over (we had not purchased a trial). The owner herself was extremely rude to us (publicly) and showed no signs of customer service.
In the end we got a refund for the classes from the company we purchased the vouchers with. That being said, my experiences at this gym were horrible, and I would not recommend anyone to this gym, just on the basis of a) the way the place looked, and b) the conduct of staff and the owner.
There seems to be alot of hustle and bustle with the owners here. They are forever running around however with all the running around one of the equipments nut and bolt has fallen off and still not attended to.Anyhow im glad its not a show case gym and reception is ok as good as expected but it is turning into a childcare.Overpriced.not enough incentives financially,not enough support - which i wanted.
Approximate cost: $750
This gym is showing its age. A lot of the equipment is old and damaged. For example, in the bike lab, only 12 bikes out of 19 work properly. I am sick and tired of the pool being cold (broken down boiler) in winter. New owners. Bought new equipment, set up ladies only gym, and put prices up by over $100 a year
Approximate cost: $700
I went along to have a look at this gym. It was appeared to be old and very crowded. Very little on site parking. The staff member who showed me around was very, very pushy. He tried to bully me into to signing me for a years membership on the spot despite my protests that I wanted to think about it. He insisted I give him my bank account details. When I said I didn't have them on me he handed me the telephone and asked me to call the bank. I couldn't get out of that gym fast enough and would never ever return.
Very well maintained, great atmosphere. Very friendly and helpful staff members. A little pricey but well worth the money if you stick to it! Nice incentives if you get your friends to join.
Approximate cost: $-
this place was great. it was my first gym and i was very impressed with the equipment and the set up. there was a tv with foxtel and music as well which was very good.
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