Review for 557 Physiotherapy.
Physiotherapy treatment.
I attended the practice for inflammation of the tendons in my left foot. When I first attended, the physiotherapist was a young man who did a great job, taking care and giving me exercises.
Unfortunately, he resigned, and treatment was undertaken by another chap. This new man fitted electrical connections to my feet and passed what felt like electrical pulses through my foot. This treatment was nothing like the first practitioner had done and it had disastrous consequences. It caused the tendons to be traumatised and inflamed which meant I had a major setback. I am once again on strong anti-inflammation tablets so I can walk - not the desired outcome.
I felt the second practitioner was in a hurry to get me through his appointment schedule and this was the quickest way to do so.
In regard to the Receptionist – well, this is another story that defies belief. Understanding this is a health clinic I was shocked when the receptionist wore her mask at chin level. Now I am sitting there waiting and watching this for about 10 minutes when I decided to ask her why her mask was so low flying and she replied that she didn’t like wearing it as it makes her throat tickle. You can imagine my thoughts considering she was so adamant I sign in and wear a mask myself!
I am a pensioner who qualified for Medicare care plan assistance which meant I receive a higher rebate from them. There were only a limited number of visits allowed under the scheme and in my case it was five. After the first visit I found myself having to argue I was allowed more subsidised visits than they acknowledged. Of course, after a deep dive, they had to accept I was correct but what an act to get what I was entitled to in the first place.
Conclusions: Based on my recent experience, I would give this lot a wide berth. Out of a score of 10, I think I am being generous in giving them a 4.

even prepared to come out on a Sunday - charging normal fees - Andrew Meter - was great - eould recommend

The physiotherapists are excellent here- they are all trained professionals and very helpful and friendly. Their prices aren't exhorbitant either. I wouldn't hesitate to go back.