I shop at this store quite often and the service is very mixed. Today, however, may have been my last visit. The day before I was due for major surgery 2 weeks ago, I purchased quite a few items and when looking in the bag that night, I realised that an item for $26.95 had been put in the bag in error. Today I took it back and after waiting 15 minutes for the manager to appear, I was then chastised in front of others for how long I had taken to return the item. I explained that I had not been able to drive, not good enough I should have called. Really rude, no compassion that you have been unwell and the interpersonal skills of a brick. No apology for their mistake - I wouldn't have had to worry about this if the sales assistant had paid attention and not insisted on taking my items to the counter and then ringing up something that belonged to someone else. I definitely won't be back to shop again.

I found this place had a great selection on health foods and vitamins and minerals, service was helpful, but the items are pretty expensive.