Would love to give Green Jade a higher rating as the food is terrific, however the service lets them down terribly.

On our way home from Newcastle we called & ordered food, were advised 20 minutes, we arrived 20 minutes later, however food was not ready.

With our family in the car (2 young children) we waited & waited & waited. 15 minutes passed then hubbie dropped us home and we called & were told food was ready. Hubbie drove back & had to wait another 10 minutes.

As he stood in the cramped overfilled restaurant waiting area he heard the young girl telling everyone who called, yes your food will be ready in 20 minutes.

Not good enough, if the food is going to take 45 minutes instead of 20 minutes then tell your customers.

We went there on a Saturday evening without having booked. The place was clean and cheerful and the staff were very pleasant but the service was appalling. We waited half an hour after getting drinks and still had not had anyone take our order. we ended up leaving and going elsewhere. the place was very full and should have had extra wait staff.

A nice small restaurant with friendly service and good food.
The food is good, but not great, with large serving sizes being a definite plus!

The staff were very friendly, but are often out the back and not always around when needed.

Approximate cost: $18-25