Thank you and hubby for the very nice service you guys gave with Bills Funeral. Jim and i very much appreciated the service you gave. Yes it was good to see the colourful group of people who arrived ..... Never the less it was a nice day capped off with a few drinks with the others who are a really nice bunch.

Once again thank you for your very professional services.

The husband of a dear friend passed away three weeks ago. It was a difficult experience made more so by the fact that none of us had ever arranged a funeral service or cremation before and had to work within a restrictive budget.

What was reassuring about finding GreenHaven is that they are upfront about their costs, and clearly set out what you can expect, as well as the optional extras available. They currently have packages ranging from $1820 to $4250. Their website is well laid out, which made it easy to understand and showed that they have the right sensibility for such an event.

From the first contact, Carly was calm, friendly, organised and understanding. She made everything easy. She always responded in a timely manner to phone calls and emails, and kept us up-to-date with how things were going.

She came over early to get the paper work sorted, so she could pick up the husband's body the next day from the Coroner and start preparation for the viewing as soon as possible. At the same meeting, the chapel was booked, and all that remained were for us to inform family/friends of where to meet. What a relief.

She also arranged to pick up clothing for the viewing and, at that meeting, spent time with my friend to discuss his life, her favourite memories of him and the songs she wanted played at the service. Carly then put together a moving and fitting eulogy and ceremony service in record time, which we were able to edit and refine prior to the service.

The service was held less than a week after the husband's passing, and was conducted by both Carly and her husband Tim. It was lovely, and almost everyone was deeply moved. We had chosen to organise the flowers ourselves (though they offer this service too), but they set up candles and put together a video photo montage of my friend and her husband's life together.

Carly had also developed memorial cards with the husband's picture and the words "In Loving Memory", which everyone could hold during the service and take away to keep. GreenHaven's contact details are also included on this card. I think everyone took away a card as a keepsake; there were hardly any left in the stack by the end of the service. (Tip: Check the placement of the image and words on the card before they go off to the printers to ensure it is laid out exactly as you wish.)

Though my friend's home is rather far from town, Carly arranged to personally hand over the ashes there, and spent a bit of time with my friend before she left.

All in all, we were very pleased and very grateful for the excellent service we received. Highly recommend!

Approximate cost: $2950

We would like to thank Greenhaven for providing a service for a life well lived. We could not have asked for more. A brilliant cello performance at the start followed by Lisa's wonderful summing up of a long lived life. Carly and Tim were with the family at every step of the way. Thank you so much.

Approximate cost: $4000.00

The loss of our daughter was very traumatic for us and we didn't know what to do regarding arrangements, everything needs to be done so quickly. Carly was so lovely, she took over every aspect of the arrangements from the coroner to the cremation and looked after our daughter so well, leaving us free to grieve. Lisa Foster is a caring and understanding celebrant, everything about the service was beautiful and Lisa was able to express our feelings and paint a portrait of a life lived and lost so well. Both Carly and Lisa were in contact with us at all times, day or night to ensure we were coping and helped in any way they could. Greenhaven care about providing the best service at as low a cost as possible they really went above an beyond our expectations, both of us will be "lay buying" our own funerals with them too so that the path will be easier when we pass. We cannot thank Greenhaven enough for the kindness and compassion they have shown us and the care they took of our loved one.

Approximate cost: $5000.00

Very professional, caring and prompt in every aspect. During such difficult times Greenhaven has been helping us more then we ever expected. Carly, in particular, is a very warm person and she has been guiding us through the entire process with a lot of patience and knowledge. A great THANK YOU!

Carly and Tim helped my family when my Uncle Ron passed. They were compassionate and thoughtful on a personal level and took special care with my Mother and her sister who were understandably particularly distressed. Carly took the worry out of all of what seemed to be the massive amounts of things to organise. I was living in a fussy world of blur, but felt confident that Carly had the whole situation handled in a very competent manner. She asked all the right questions, knew who the family and friends were and explained the order of what was to happen. She organised absolutely everything and the service was beautiful with all the right touches..... things that we would never have thought of. The whole experience was especially memorable for all the right reasons.