Contacted GGS yesterday morning with a heating issue and two friendly service engineers were at my home by 2:00pm. Diagnosed the problem, fully serviced the ducted heating system (Brevis) and conducted safety checks by 3:30pm. Even had the guys to replace the old temp controller. Service was excellent, safety conscious, pricing competitive and recommend them highly. Thank you GSS Team, you're the team I'll call for all future service/replacements.

Contacted GGS through their website and they replied promptly with a quote for servicing my Braemar gas ducted heating which also had a thermostat fault.
Servicemen who initially attended were extremely helpful and provided great service. Payment was not required on the day.
Unfortunately the thermostat was still faulty after the service and Mark attended the very next day and replaced some parts. He was extremely efficient, professional and polite.
Payment for both service and parts was not required until we were satisfied that all was in good order.
Thoroughly recommend this company and I will be using them again to service my air conditioning as well.

UNETHICAL COMPANY
DO NOT USE THEM - DISHONEST - BAD WORK
AND HAVE NO CUSTOMER SERVICE WORK ETHIC AND WILL NOT DO THE FOLLOW UP WORK REQUIRED.

My 13 year old braemar ducted heating unit broke down just before the melbourne cup long weekend
after Mark explained it would be more cost effective to replace it rather than fix it (spare parts and labour nearly 1/2 cost of replacement value) he gave me a great price on a new brivis buffalo.
short staffed he went out of his way to make sure it was installed and running before the long weekend.
I highly recommend the quick service and advice given.

My experience with this shop with regard to advice and installation of their products is good but they need to raise their game substantially when it comes to customer service. When I bought a Brivis Evaporative Cooler to replace an old one they supplied and fitted the unit in quick time but there was supposed to be a cash-back offer on it. They never got back to me with details as to how to claim this. Over a period of 8 months I spoke to them many times on the phone and in person. Each time they promised to sort it out and get back to me but they never rang back. In the end I contacted Brivis directly and they had it sorted in about three hours.

After the bad experience I had with K & J Woolley I went into the Greensborough gas shop to get another opinion of my situation with the ducted heating and explained what was wrong and what I was left with and he advised if the heater is working do not do any more repairs as Vulcan ducted heaters aren't that great and you could be spending a lot of money. He suggested wait until it breaks down and then replace the unit with a new one. He also could not see how the gas valve will be a problem if the heater is currently working. Very honest and took the time to listen. Will be going there for all gas heating, air conditioning and hot water services from now on.

Heating, cooling, hot water they've got the works. Mark has helped me out several times with the best airconditioning systems for my house and rental properties, and gives a great price on ducted units! He'll advise whats more efficient and best for budget and is so very helpful! Thanks Mark!!