It’s acceptable that not every visit to any franchise will be perfect every time. But the important aspect to remember is how does the store and the manager re-act when things go wrong. My Relished (Grill’d Membership) card will show me and my kids are regular Grill’d are weekly visitors.
So when I had issues at the Toowong Grill’d, like the Sweet Potate being completely burnt, they were quickly replaced with no fuss and the manager came over to talk to me, which reminded me about the family feel. Great staff, great high standard true to the Grill’d name.

Plenty of choices to eat in Toowong, this has to be in the weekly rotation. Highly recommend.

Approximate cost: $28

I love Grill'd burgers and this joint is really good, with the staff happy to help and quite a fast service. I love their chips too, and the fact that they are conveniently located within the Toowong Village.
However, I was let down by the management that during the recent Polished Man campaign decided not to honour my voucher on the last day of the offer. Other than that I would have no hesitation returning.

Approximate cost: $15