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179 reviews about Hair Diorsa

verified email - 17 Mar 2014

Hair Diorsa did not fail to disapoint, and I can be one picky client! The ladies were lovely and attentive and the salon was pristine. I had a full scattered head of foils done, a cut, blowdry and treatment and came out the happiest I have been in years with a hairdresser. The cut was perfect, colour was just as she described and the whole experience was lovely, quiet and relaxing. I will be going back.

Anonymous
verified email - 16 Mar 2014

I thoroughly enjoyed the experience. I received a very professional hair treatment in a lovely location, relaxing atmosphere and the staff were very welcoming.

verified email - 13 Mar 2014

Noura did a beautiful job on my hair. She took plenty of time and asked a lot of questions to really understand exactly what i wanted to achieve. I went a lot shorter than I was initially planning but it looks great and it needed doing. The colour is great as well. Very happy.

Approximate cost: $70

verified email - 28 Feb 2014

I had purchased a voucher so was a little nervous of trying a new place but I experienced a very warm welcome, had a great chat with Noura and then had fantastic service from beginning to end. I am very happy with the results and I will be back in 6 weeks.

Approximate cost: $75

26 Feb 2014

Great - friendly team and lovely salon setup. Walked away feeling good about my hair colour & cut.

Approximate cost: $180

verified email - 18 Dec 2013

I made an appointment a couple of days ago for an appointment at 4.30 this afternoon. I arrived early around 4.20, was seated, given a cape and offered a drink...and then for the next hour I sat there without being further acknowledged or updated. The salon wasn't extremely busy, and a person who entered the salon some time after me commenced her treatment.

Eventually I got up and said I had to leave - to which no-one seemed surprised or bothered to ask why.

One of the hairdressers who seemed to be the senior hairdresser seemed to be spending a large amount of time straightening one person's hair - while there were two of the junior hairdressers sitting around doing nothing.

I have been here before and encouraged to write a positive review as I had a positive experience - so felt it only fair to share my extremely negative experience.

Yes, I understand they were busy over Christmas, however if they were so overbooked that they could not fit me in, then they should not have given me an appointment at all.

I cannot believe I left work early especially for the appointment, sat there for almost an hour with no recognition or update, and no concern as to why I left.

leannec16 04 Jan 2014

When I initially wrote the review, I was advised Hair Diorsa have a dispute resolution process, so I choose to hold off posting my review and give Hair Diorsa the opportunity to contact me to discuss. It has now been over a fortnight since the original review was written and there were absolutely no attempts at contact.

For anyone considering using Hair Diorsa, I would seriously reconsider the positive reviews posted here, as Hair Diorsa provided me with a sizeable reward if I posted a positive review - so I assume they do that for all customers who post positive WOMO reviews.

nickya 23 Jan 2014

Thanks for your honesty.... Sorry to hear you had a bad experience & they have just left you hanging!

verified email - 13 Dec 2013

No better colour has been done in my hair! I love my cut and colour thank you! I came in on a voucher to try and will continue to come back!

tabatham 13 Dec 2013

I hear so many positive things about this place I can't believe it

Anonymous
verified email - 11 Dec 2013

I recently purchased an online deal with Hair Diorsa, only to find out it was a complete waste of money as they were so booked out they couldn't fit me in for an appointment in 2 months! Deeply disappointed

sarahm123 13 Dec 2013

Thank you for taking the time to respond, however I am not sure that you have the right person. I did not cancel a couple of times and the deal had not finished when I was still trying to arrange the last appointment, when the 'deal' still had 3 weeks before expiry. I was offered an appointment but only if I paid for it in full, which made me question why did I purchase a voucher to then have to pay the full amount? This website is used to review experiences whether it be positive and negative. My personal experience was less than satisfying and judging by your comment it wasn't appreciated. It also saddens me that some of your statements do not relate to me.

28 Nov 2013

I had a cut and foils to go significantly blonder by Noura- I was very impressed by her professionalism, Noura knew exactly what I meant and did a flawless job! The cut is sleek, the colour gets compliments everywhere and it seemed that she too enjoyed doing the job which is always an extra bonus. Great service, I'd love to come back!

verified email - 15 Nov 2013

First time at Hair Diorsa my daughter gave me a voucher as a gift for Style cut and foils etc received an excellent result so impressed by Noura's professionalism and passion for achieving the best results for my hair. Have not received this level of service and in years. Cut was excellent get so many compliments and foils amazing result I always have to have a toner not this time Thank you Noura see you on my next visit.

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