18 reviews about Hairmoves

10 Jul 2023

An excellent establishment from all points of view;Location/convinience;Service,Price, staff, everyhting; Thank you Deen.

verified email - 06 Feb 2022

I haven't been here yet, but I will. I love what you did with my sister's hair. Colour, tips and cut. Looks gorgeous.

verified email - 14 Jan 2022

The owner needs to acknowledge his staff not being able to achieve what they say they can instead of making excuses and attacking the customer. I ran out of there in tears today.

verified email - 27 Jun 2021

Deen Mos knows how to deal with clients and can cut my difficult hair the way I like it. Not an easy task! I'm a "spoiled" European woman, who worked in the show business for 40 years...Believe me, I know what I'm talking about :)

verified email - 26 Aug 2020

Not a quality hairdressing salon by all means, I worried the minute I arrived, an irate customer was complaining how they totally ruined her hair, unprofessionally the staff were dissing her out infront of other clients. My experience was just as awful, not only did they severely damaged my hair from root to tip, but they tried to cover it up but doing a hacksaw cut to my hair like no other hairdresser in my lifetime and with not a single ounce of sence or style. I would not waste my time or money, the majority of staff looked bored and uninterested, not what i was expecting after such good online reviews, I had to spend hundreds of dollars to fix the damage and the atrocious mess of a hair cut that will take at least a yr and a half of my time to grow out. if yuu care about style, the quality and health of your hair then do not enter. Do yourself a favour and spend a little time looking for a professional quality salon that care for their clientele and have experience. They did offer to attempt to fix the unfixable which I kindly declined of course. Thankfully my new hair dresser has started my rescue plan but its still a working progress, but its was instantly an improvement in condition and style. Please be careful and choose a well seasoned professional, most of the staff were young.

charmaineh717 07 May 2021

Hi wafflew. What did your new hair dresser do to rescue your hair? I now have this problem and am trying to get it rectified.

13 Jan 2020

I went to Deen in the Frankston salon for over 10 years and would still be going there but we have moved to Geelong and it’s a bit far to travel. It’s been 18 months now and I have tried a few salons in the Geelong area but none have met the professionalism and outstanding performance of Hair Moves. Please move to Geelong Deen!

10 Jan 2019

Best Hairdressers in Frankston!

verified email - 02 Feb 2017

Hairmoves is my go to hairdresser.
Customer service is excellent and the owner and their employees are very helpful and friendly.
The last time I cut and coloured my hair was about 8 weeks. So l recommend it to any one who needs to do their hair.

verified email - 19 Nov 2016

No sorry I wouldn't I have the rebonding done as it has wrecked my hair please don't do it unless you have a strand test first. A lot of money to spend only to have your hair wrecked & the only way to fix it is either cutting it all off or waiting until it grows out

deen-mos81 24 Jan 2017

Hi Diane it just came to my attention about your post.Once again We are sorry about you not being happy with your hair.
We have been doing the Rebonding for the last 12 years and have been very successful with it.
You came to us as a new client for the rebonding and we had a thorough consultation as we never did your hair before.When you came in your hair was a full color and you complaint about the color and the bad hair cut that your hairdresser has been doing.We asked you a lot of questions regarding your hair history but you never mentioned to us that you had grown out blonde tips under the full color.If only you would have mentioned about it the mix would have been different for your rebonding.
Regarding the price you paid $300 instead of $450 for a 4 hour job and using 12 products for different stages of the process.We colored and cut your hair for free and even gave you free products to take home all valued up to $180.
We have hundreds of photos of happy customers of our rebonding system on our facebook page.
I don't think giving us a one star for being a one time client at our salon and us trying our best to satisfy you with the best customer service is fair.
We would like to still help you to achieve the best with your hair in the future.
Deen

diane-m 26 Jan 2017

Sorry Deen it is now 6 months down the track and only now is it starting to look healthy again. I don't know what you are trying to achieve by bringing up conversation about my hairdresser it was you that commented how uneven my hair was & the conversation went from there. secondly I can't even remember when my hair had highlights put in even so my hair has such short layers that they would have been long gone. I don't know what you are referring to about $180 worth of products all that was given to me was a repair cream worth $20 and colour because you realised how atrocious my looked. It absolutely ruined my trip overseas. After many treatments overseas on my return I phoned to let you know and their was no mention then of asking me to come in to see how you could help just a half hearted well I did my best for you. I still stand by what I said no one should have this done without a strand test.

deen-mos81 26 Jan 2017

Hi Diane I'm pleased that you are feeling better with your hair at the moment.
Once again we are sorry to have caused you any inconvenience.We never intentionally wanted to disappoint you.We tried our best to make you happy but we will definitely make sure that a strand test is done next time for clients who are not too sure about their colour history as our mix for the rebonding highly depends on it.
Hope to see you soon at the salon.
Regards.
Deen

18 May 2016

These guys definitely know what they are doing ...My partner and I have been going there for a while now...Deen is an amazing hairdresser and the girls are very good as well...great salon atmosphere...highly recommend..

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