We are totally overwhelmed by your companys after sales service and wish sincerley to thank Andrew, Peter and Michael for their efforts in restoring our faith in Solar Hot Water services. Hall and Baum have totally blown us away with their customer care actions and have all our plumbing maintenance servides for life.
Communication regarding STCs and government rebates was very poor and the bullying attitude of the management was disgusting. If you are unfortunate enough to have already used them and have experienced some problems, stand your ground when you are right. If only reviews went into the negative 5 star ratings...
had exact same when we dealt with them. Obviously doing it to many customers which is disgraceful
Poor plumbing and customer service. Plumber didn't know how to fix the problem. When asked to rectify the problem they simply refused. They charge too much. Not recommended in any case.
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