Hassle Free Systems has been my sole IT provider for the last eight years. My pc's and network have been implemented and maintained in a very efficient and cost effective way for the whole period.
I highly recomend HFS to all mt clients and have never had anything but positive feed back from all those who have used this business to establish or maintain their IT systems .
Mark has been taking care of my computers since 2008 and I would not go anywhere else. He has helped me purchase computers and fully set them up to my engineering business requirements, always in a timely manner and always 'Hassle Free'. When ever I have problems with my computer Mark has always provided immediate response, fixing the problems quickly. If I am overseas he still provides advice on how to cope with issues on the most frustrating of all human inventions - the computer.
Not being a wonderfully IT-Savvy person it was a great relief to find Mark when I experienced problems when my old computer slowed to a crawl and the login became excruciatingly slow. A home visit and two hours later and my worries were alleviated. When it came time to purchase a laptop, Mark was there with a quality product at a price that was under what I had found at the major retailers. Even better was that he transferred everything over and installed all the programs I required.
For one that is filled with trepidation everytime I install or download anything, Mark was a godsend.
Purchase of Equipment
Maintenance of networks, PCs et.
Responsive, Knowledgeable, Great Value - truly 'Hassle Free'
Full clean up if my computer. Got rid of many viruses and showed me how I got them & gave advice on how not to in the future. Also recovered assignments that I thought had been lost when my computer crashed. I have used HFS on a few occasions now & I wouldn't go anywhere else.
I had some trouble with network connections and setup and they fixed this right away. Very straightforward, no fuss. Explained clearly what the issue was and even after the job was done, called up to check how it was performing and gave extra information. Wouldn't go anywhere else. Thanks!
Troubleshooting both software and hardware issues. General advice and computer maintenance. They were quietly capable, very good at listening to the problem and assessing afterwards instead of jumping in with their two cents worth before you've finished explaining the problem. Great customer service, didn't waste my time.
Backed up and cleared my computer of all viruses and problems. Didn't just fix the problem but explained what had gone wrong and how to avoid it in the future. Great value for money. Very happy.
General clean up and virus protection, and another few smaller problems which were all fixed very fast.
My computer had to be cleaned of all viruses and other malware and was thoroughly overhauled. A number of problems were fixed, and the existing security software was assessed. New malware protection was added. This was all completed within one day, and I was presented with a backup DVD of all documents, settings and emails.
Approximate cost: $excellent value
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