Hello Charlie have repeatedly provided great service, and a great range of products that are competitively priced. In addition to the 'usual' baby items, Hello Charlie offer environmentally friendly items for child-care - so we can all be gentler on our babies as well as the environment.
Approximate cost: $150.00
The website is wonderful and very user friendly. Love that they cap the postage at $7.50. Needed to speak to them to change my order and it was lovely to speak to someone directly and not go through a call centre.
Approximate cost: $35.00
Thanks for your nice comments - we love talking to our customers! We'll be bringing in even better postage rates in the new year, so I'm glad to hear that you're already happy with what we're doing. It's very kind of you to take the time to let us know!
I received fast and efficient service and delivery, no complaints, and great value for money! I will definitely shop with Hello Charlie again.
So happy you're pleased with our service! Thank you so much for letting us know.
I absolutely love this company. I have ordered a few times from them and it is more like ordering from a family friend. They seem to genuinely care and often pop a little surprise into the parcel!Their service,while being a little more personal than bigger companies is still accurate and very prompt. Their products are great if you are looking for a more natural approach
What a lovely thing to say - we feel like friends to our families! Thank you so much for taking the time to review us.
Had an issue with getting charged twice when I ordered my items. This is just as likely my fault as it was there's. One quick email to advise them and it was fixed with a refund of the duplicated amount and a receipt to show ASAP. I put my order in on Saturday afternoon and got the package on Tuesday morning (7:30am!!). Super quick and super professional, will use again for sure.
So glad that you were happy with how we fixed the problem for you, and thanks very much for letting us know - getting it right in the first place is important for us, but fixing it fast when it goes wrong is even more important! Thanks so much for your review.
I little frustrating when told part of order was damaged...would have appreciated advice on alternative rather than find that I had duplicated what was originally ordered...offered disc.not necessary.
Approximate cost: $135
I'm so sorry to hear that you weren't happy with this order. If you'd like to contact us on 1300 725 876 or at [email protected] we'll get this fixed for you straightaway.
The range is fantastic, the service is amazing. They are always happy to help, add to an order, assist when you've got computer issues and even gift wrap. The prices are comparable and often cheaper than other sites.
Thank you so much for saying such lovely things about us - it's so kind of you. I'm really glad you're happy with our service!
Excellent range of good quality products at really competitive prices - beats mothercare, parenthood and baby bunting on some items. I was really impressed that I could pick up something that I wanted urgently. Also appreciated different payment options including direct deposit. For my second order I opted for delivery and was really happy with how quickly it arrived. I will definitely order from this site again.
Thank you so much for your nice comments - it's much appreciated!
Delightful service, excellent product knowledge, practical advice re my purchase of a baby carrier. I will definitely return to the showroom to browse the inspiring range of Eco products, & will consider online purchases also.
Thank you so much - it was a pleasure seeing you and your little one in the showroom. Hope you're getting lots of use from that ERGObaby carrier!
Always on time, always correct, always great quality and new ideas for products. The personal handwritten notes keep me coming back every time. Congrats on a great business with personal and accountable service built on eco/sustainable products making having kids less hideous for the planet. After 3 kids over 4 years with Hello Charlie I tell all my friends to pull their finger out and go Eco on nappies. It's too easy with service this good.
Approximate cost: $150
Thank you so much - you've made my day! That's such a nice thing to say, and I really appreciate it.
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So nice of you! I'm really glad that you're happy with our service and range of products, and it's really lovely of you to say so!