Saw an item in the catalogue and went inside, I was immediately greeted my the staff member on the front desk, she got the product for me straight away in a friendly manner. No hassles and easy transaction, I'd imagine if I went to Bunnings to do the same thing the whole experience would take 3 times as long. Easy parking at the back, always someone around to help, not a big store but this is good in a lot of ways. This store follows all the catalogues (or dogalogues as they call them). Accepts Amex as well. Nice store!

This business was a supplier of product to a sports club that I was involved with over a period of five years. Always went the extra mile to help in all situations. Always prepared to support community organisations with donations.

Approximate cost: $1000.00 per year approx

I renovate my bathroom six months ago and these guys were fantastic.
I did 90% of it myself getting my info from the web and going and asking questions at home hardware. The guys got to know me by name and really cared about my project.
No matter how silly my question was, they took the time to put me on the right path. I bought a range of products from timber and nails to render and tile adhesive.

I could have bought it cheaper at bunnings, but the 17 year old girl in the fixtures aisle looked to me like I was an alien when I asked her if 9mm screws were big enough for the job I was doing.

They carried all my render and tile adhesive out to my car for me, and all crowded around and congratulated me when I brought in photos of the finished bathroom!