Completely unethical practice - abusing bulk billing / funding.
I should have read the reviews here before attending this practice for a medical screening test.

The doctor explicitly told me I would ONLY be called back if results were abnormal. If my results were normal, I would be told as much, & that I didn't need to come back. In retrospect, I realise she also "warned" me multiple times not to freak out if I WAS called back in, as not all abnormal results are anything to worry about. (Incidentally - this particular test only has two possible results - normal or abnormal. There is no grey in between area.)

Sure enough - a week or so after the screening test, the practice advised me that I needed to come in for the doctor to discuss results with me. Of course this created a bit of worry & stress for me, as I was expecting results to be "normal, no follow up required".

By this stage I was already not trusting the clinic (& had also just read the google reviews!), so had my results sent to my regular doctor instead, who confirmed with me that my results were completely NORMAL, & that no follow up consult / appointment was necessary!

I can only assume this practice is abusing bulk billing / funding by FORCING patients to book completely unnecessary follow up appointments, to only be told (within a 30 second appointment I assume) that their results are NORMAL, & that no action is required!

As an aside - this clinic claims that it's "mandatory" to wear a mask in a healthcare setting which is completely untrue in late 2023. It may be the clinic's policy for patients to wear one (which I am fine with), but please don't lie & tell us that it's a mandatory requirement in a healthcare setting. Strangely enough, none of the reception staff wear one! They just tell everyone else to.

The clinic was also dirty & cramped.

I advise finding ANY other practice to attend instead of this one. As a friend said to me - you could make a sitcom about this place if it wasn't so infuriating.

I feel this is one of the better medical centers in the area. You can call up and make an appointment, they do have room for some walk-in's. They bulk bill, and most of the doctors I have seen there present themselves professionally. They have a Doctor there that specialises in skin cancers and you can book in for a full skin check. I had my son immunised there and the nurse was very friendly and professional.

Doctors here are always helpful and they accept both walk in's and appointments. Staff are happy to answer questions and they bulk bill. This is the only Dr's I go to now.

This practice bulk bills and you can visit as a walk-in patient, which is fantastic. It is also open for limited hours on the weekends, which is a bonus. Unfortunately it can also mean a long wait to see a doctor, but I think this is a fair trade-off.

friendly receptionists and very good doctors. test results come back very quick , 1 day normally and 3 days in maximum. the doctors listens to us and always refers us to another bulk bill service if we request. the nurse is very nice too. Takes about 1 hour if you are a walk-in patient. but that is better than many other nearby medical centre.