Completely unethical practice - abusing bulk billing / funding.
I should have read the reviews here before attending this practice for a medical screening test.

The doctor explicitly told me I would ONLY be called back if results were abnormal. If my results were normal, I would be told as much, & that I didn't need to come back. In retrospect, I realise she also "warned" me multiple times not to freak out if I WAS called back in, as not all abnormal results are anything to worry about. (Incidentally - this particular test only has two possible results - normal or abnormal. There is no grey in between area.)

Sure enough - a week or so after the screening test, the practice advised me that I needed to come in for the doctor to discuss results with me. Of course this created a bit of worry & stress for me, as I was expecting results to be "normal, no follow up required".

By this stage I was already not trusting the clinic (& had also just read the google reviews!), so had my results sent to my regular doctor instead, who confirmed with me that my results were completely NORMAL, & that no follow up consult / appointment was necessary!

I can only assume this practice is abusing bulk billing / funding by FORCING patients to book completely unnecessary follow up appointments, to only be told (within a 30 second appointment I assume) that their results are NORMAL, & that no action is required!

As an aside - this clinic claims that it's "mandatory" to wear a mask in a healthcare setting which is completely untrue in late 2023. It may be the clinic's policy for patients to wear one (which I am fine with), but please don't lie & tell us that it's a mandatory requirement in a healthcare setting. Strangely enough, none of the reception staff wear one! They just tell everyone else to.

The clinic was also dirty & cramped.

I advise finding ANY other practice to attend instead of this one. As a friend said to me - you could make a sitcom about this place if it wasn't so infuriating.