4 out of 5. It is a nice hotel, with some good facilities, but there are some improvements needed, not just for wants sake but for safety's sake.

The grand chancellor is a nice and solid hotel with clean rooms and most of the mod cons and close to the cbd. Its not a five star hotel though by any means which was the way it was advertised on the site I booked with. I had higher expectations but it is by no means bad.

This was huge disappointment- absolutely nothing at all like it is advertised- - over bath showers- steps up into bathroom - wooden consentina doors hard to open - hard to close into very tight squeeze bathroom- NO microwave (was promised on request-) wonderful friendly staff- meals average-but nice- venue for conferences great- but also away from main shops etc so whilst in city- everything is a distance if on foot if any form of disability - very expensive for the very disappointing rooms- we had trouble with card entry- we asked for twin for two people - given a double bed - so room had to be changed- then trouble with card entry again- we asked for extra pillows and microwave - again neither- we then were put in a very uncomfy room with steps up to balcony ( no seating out there) we were forced to pay a day before leaving- we asked for room service and came back to un serviced room- we then weren't given extra tea coffee etc we had to ask 3 times- just a problem - STAFF WERE VERY FRIENDLY- and helpful- this was one of the worst places I have stayed in- definatly not 4 star- I would give 2 1/2 -3 - WHAT WAS FANTASTIC- though was having a private cab service available- the cab service was wonderful- to the door and even came picked us up and took us to the train- a set price- same prices as cabs but just fantastic service- so this lifted the possibility of me ever staying there again - I will now that I know exactly what you do get for the $$ I was charged 2 different prices for the same room- $209 one night $ 140 the second- definitely not worth more than $140- Linen was threadbare- as I say advertising is not correct- photos must be 10 years old- If I had know it was as it was I wouldn't have stayed there for sure- but having done so now- yes I might because of the private cab service only- it saved my day- I'm semi disabled- this cab service was huge help and did save my day and the story of our stay here- lights DIDNT work- power points broken- very disappointed -

Approximate cost: $209