FLATCUBY PLUS
FLATCUBY FRAME
HYPEROOM
HYPERSHED
9:00am to 5:00pm
9:00am to 5:00pm
9:00am to 5:00pm
9:00am to 5:00pm
9:00am to 5:00pm
Closed
Closed
Closed
Dear friends at Hypercuby,
I've been meaning to write to you since we finished the instal of our Hypercuby training room at Rocky Hall RFS NSW fire shed last year.
The building is fantastic, everything fits together so precisely and the quality of the components is better than I expected. There were always plenty of the screws, nuts and bolts and other fastners and adhesives etc so we didn't have to be concerned about losing a few or breaking a few here and there.
It was assembled by volunteers with the skills of a good handyman at best.
The only problems we had were when we didn't follow the instructions properly. Then your staff were always available on the phone to help out.
The integrity, weather tightness and insulation levels are first class.
I would be happy to recommend your products to anybody.
Approximate cost: $13000
I was extremely pleased by the professionalism of this company from initial consult with Anthony to the finished product being erected. All staff were a delight to work with and all promises made were kept. 10 out of 10. We are very happy with the finished product.
We are delighted with our Hypercuby 6x3 studio. From design to delivery and follow up the company we’re easy to work with and professional. The build was everything they predicted on easy to follow directions. The end product integrates well with our home and is an excellent outcome for us.
We put it all up by ourselves with not too much trouble. Floor is excellent, we put extra beams under the floor and we are now dancing in the room. One more sheet for the walls would have made it neater with less joints. Windows all work well. Very pleased with the building.
Approximate cost: $25000
I went for the extra insulation and double glazing. Works very well. The floor is a bit bouncy but generally a great product
Approximate cost: $11000
Product as described. We are very happy with the quality. Delivered on time. Communication was excellent.
We explored a few options to suit our requirements, however we kept coming back to Hypercuby. it made the most sense as it was an all in one solution and required the least effort. The only issue we had was that there was a delay in the supply of the special double glazed windows for a window supplier. We worked around this and the communication was great. I have slept many times now in the Flatcuby Plus PIR including in freezing cold conditions and it has exceeded my expectations. It's quiet, cozy in the winter with a small heater and comfortable in summer without the need for an aircon. If you are thinking about purchasing - go for it. The only other thing I can add is to have a friend assist you who is experienced with building and it is possible to build it over a long weekend.
Approximate cost: $13000
Hi Chris
Do you have pictures? Is it possible to view the successful completed products? Thanks.
Really happy working with the team at hypercubby. They were very happy to work with me to create the final product I required. Also provided advice with construction. Planning to use again
Approximate cost: $30
Much better than expected. The service is excellent. The structure is nice looking and the cost is reasonable. Highly recommended.
I had Hypercuby build my office with custom inclusions including double glazed sliding doors and windows. Staff, engineers and designers we responsive and efficient, delivery was well timed to fit in with my schedule and the availability of a crane to lift it into position. Build quality is excellent. Highly recommend
very happy with the product we purchased ...it all went together very well ..no issues were encountered at all ...thanks again
Extremely happy with the product, would definitely use these guys again.
Hypercuby have been brilliant. Quick and responsive communications at all times. All the staff have been great. The product quality is exemplary also. Highly recommended.
Approximate cost: $18000
Great friendly service, supportive staff. Very happy with the result one year on.
Hypercuby were easy to deal with when determining what type of product we wanted and assisted in customising it to our needs. The kit was delivered in the timeframe specified. We were able to assemble the kit using the instructions and video provided. Very happy with the final product.
It is great to have my own office space, Hypercuby delivered the the office in kit form on time with no issues. I had the office constructed on site and have had no issues, fantastic product.
Hypercubby were easy to deal with and provided a good quality product and excellent service at an affordable price. They were willing to work with us on customisable options for the build and were very responsive throughout the process. There were no issues with delivery. We chose the DIY option and the instructions provided were thorough and easy to follow.
I have just received my 2nd flat pack Hypercuby,, and couldn’t be happier..
I found the service from the Hypercuby team to be helpful and on the ball.The product it’s self is top quality and surprisingly easy to erect... all in all, I highly recommend Hypercuby for there awesome products and amazing service....
Big thanks to the Hypercuby team!!!
Great to deal with, excellent service my daughters love the extra room
I had a very good experience with Hypercuby and am very happy with my little "Studio"
works well for me, and the company was very flexible with changes we wanted made.
Thank you
Love my hypercuby. Whilst there was a few bumps along the road (changes in contact points, delay in delivery, incomplete plans to construct) I love the end product and feel it's great value for money to add an additional loving area to your home. (Ps it's worth investigating alternate delivery options as I found someone near me saved roughly $2k doing this)
Thanks for your review. Its always great to see a customer giving us 5 stars.
I do remember the events that complicated the delivery process. I think you needed to delay a bit so that you could cut down some trees that would impede a delivery truck. On another occasion you needed to delay delivery due to moving house. I suppose thats how life often is.
We are always looking out for better options on transportation. Its never easy to organize in your area as you are so far from any major city. We have established other options since your delivery and hopefully they will continue to improve for future customers.
With regard to the plans, we would be happy to discuss possible improvements with you. We have not had that feedback from other customers and would like a clearer picture of what went wrong.
I am so pleased that, after all of those delivery impediments that we both needed to deal with, you ended up with a building that you are so delighted with.
The team at Hypercuby were extremely helpful with our project and with co-ordinating the building construction and installation on our site. They incorporated all the changes we requested, updated plans accordingly and offered a very competitive price. We are very happy with our finished product.
Approximate cost: $44000
We had a very favourable and smooth transaction with Hypercuby. I even upgraded my order at the last minute and they still delivered everything on time. My husband, being a tradie, was able to assemble everything, and all parts went together easily. Our neighbour helped with the roof beams, as they are very heavy, but hubby was able to do the rest himself. The building itself is extremely strong and completely weather proof. I’m writing this review as I sit inside my Hypercuby, which I use as my Office every day. I would happily recommend them.
We had a very favourable and smooth transaction with Hypercuby. I even upgraded my order at the last minute and they still delivered everything on time. My husband, being a tradie, was able to assemble everything, and all parts went together easily. Our neighbour helped with the roof beams, as they are very heavy, but hubby was able to do the rest himself. The building itself is extremely strong and completely weather proof. I’m writing this review as I sit inside my Hypercuby, which I use as my Office every day. I would happily recommend them.
I have read the other reviews but my experience was a favourable one. The building went together well and is suitable for small cabin/storage shed. I like the strength of the building and that the steel construction would negate termite and mould issues in the future. There was a small initial delivery delay due to school holidays and severe weather conditions. The taxi truck delivered to a remote location and the driver helped me offload the pallet and materials which took about 30 minutes (offloading one item at a time, leaning panels against steel tank). Heavy beams were offloaded straight to the ground. The build was a challenge for me by myself but I followed the instructions and video and finished it. I used heavy duty ropes to lift top beams into place and also to securely catch the roof panels that I pushed up and over. Would have been way easier with a strong second person helping. A steel trestle table was a helpful aid. Tall ladder was needed later to access the roof. I think it would be useful to be someone familiar with small building projects and power tools to complete this task as you need to be competent to measure and cut materials. I really enjoy the insulation included with the building and I like the hinged door that can be locked. Ryobi tools done the job but Makita could have been better as I believe they have more torque. The steel cutting saw blade for the power saw made cutting the panels an easy job. Communication from the company has always been friendly and professional. Satisfied customer. 2.4x3.95
Hi Andrew,
Do you have pictures of yourself and the products you received fromHC, and could we come and have a look at it?
Thanks.
BUYER BEWARE.
We have had a similar experience to others who have reviewed, and were very distressed to read the other one star reviews. At the time of our original post- that’s all there were only- one star reviews.
Since we posted- strangely all these five star reviews appeared.
Unfortunately our experience was that they don’t do what they say they will and are contracted to do.
You can’t manage or run a business like that. From other reviews, it seem this is similar to others who have purchased Hypercuby products.
It’s sad as we always try to support Australian businesses, but they need to do what they are contract to do, and what they promise, in their info online etc.
Approximate cost: $12000
If there are matters to improve about our business we are happy to deal with those. What we do expect is that feedback be honest and reasonable. We also expect that reviews written about us are done in good faith.
There are some matters in the above review that are clearly designed to deceive and I think it is important that we set the record straight so lets check the claims made here.
We are accused of not responding to them after they ordered. We actually have emails from them apologising for their failure to respond to us. That hardly seems consistent with the accusation that we are the ones slow to reply. I also have many times when I have tried to call and left voicemails on their phones which they did not bother to reply to. Unlike them, we answered calls and emails in a reasonable manner.
They state that they had to seek assistance from a solicitor. As this review was dated on the same date that they suddenly refused to accept delivery, this indicates that their change of mind was premeditated. Why did they hire a solicitor before there was any dispute to discuss with the solicitor?
They are not truthful in their representation- do not deliver as contracted- we are still owed a full refund- and its strange that they had all bad reviews- and suddenly they have a number of good reviews. Why? Perhaps they have done the reviews themselves?
The before sale service is good, the after sales service is terrible. The payment was supposed to be 10% deposit 40% before production and 50% delivery, was put on the spot and had to pay the last 90% before shipping. Had to unload the delivery truck myself, but one if the 3 palletts was missing I rang them to ask what is going on and magically an hour later it turned up.
This last pallet turned up damaged due to their packaging and they blamed if on the delivery company. But how can half the skirting boards that were packed in the middle of the huge steel be the delivery companies fault for being snapped and broken. All the facing are warped and not suitable to put on the the building and all the out steal beam lots of the powered coating have come of and now all the beams have rusted . As soon as I receive the pallet I photograph it all and send the photos to them straight away.
Their response just bash it out with a hammer and use the touch up paint the is the wrong colour on the powered costed beams and to just cut up the broken skirting board and use the parts that aren't broken and they "supplied more them what is needed". Unfortunately for a 5m long build that will not cut it.
My partner read this response and decided to look through all of the products to and see if there was anything else that was damaged and there was, so my partner sent them an email with some photos only to received the same response I got but it more writing.
This is a company I would never recommend to anyone,as once they have your money they do not care if they give you damaged building products.
Also the average everyday person couldn't put this together. You actually need building knowledge and an electrician to be able to put this together
I would not recommend this business. The product was misrepresented. The synthetic water proof floors that were promised turned out to be yellow tongue flooring with a vinyl covering to be placed on top. This was far from the weather, water proof product we were promised and meant that we could not put the floor in before the ceiling panels because of rain and moisture issues. The advice regarding construction was totally misrepresented, and was at odds with what we were told by phone before we bought the product. We were told that it could be built by two inexperienced people with no specialised tools and home use ladders. This initial advice was also contradicted by the owner when we rang to complain. Safety issues were misconstrued and we had one worker hurt while attempting the construction. The heights were such that they required us to hire professional builders trestles and planks, despite the manual depicting a diagram of two people on step ladders. The manuals did not arrive until after we had paid in full. I can tell you that if we had been able to see it in advance we would not have touched this product with a barge pole. We explained our situation to the salesman; and despite the fact he was made aware that I was recovering from chemotherapy and that the cabin was to be erected on a rural block without power- he still recommended it. We were not able to lift the roof beams and ceiling panels as they were far heavier and more awkward than what we had been assured. There were no builders available in this area and we had to again hire a truck operated crane to do some of the lifting. The situation was made even more dangerous because there was so little overlap on the side of each ceiling panel to slot safely into place. One of them came crashing down, and as a result was bent and damaged. There was no provision to return the product after the pack arrived. We were also told that the flat pack could be hand unloaded when delivered, but not to tell the person who was transporting it, that this was what the company had said. This was absolute rubbish and we had to hire a truck with a crane to unload for us ; although I will add that Hypercuby did compensate our cost in this regard. The whole experience has been extremely upsetting and we have still not completed this allegedly simple project all these weeks later.
Approximate cost: $16000
Very sad for all your difficulty. It would be very disappointing.