iCam Security

I Purchased hikvision cameras and NVR. Arrived on time. Prompt response to any question via email. minor issues with website tracking details, but resolved after a quick email. Would recommend and buy again.

After waiting 10 days for my order to arrive, I got an email stating
"We have just been advised from our warehouse that Line1 of your order is out of stock."
It took them 10 days to notice (I was expecting it to be here by now) and they don't even tell me what is out of stock!

Approximate cost: $50

Due to a recent break in to our house we decided to get a security camera system installed. We chose to purchase Hikvision cameras from iCamSecurity based on recommendations from our electrician. Throughout the sales process Seanna and Mike from iCamSecurity provided excellent customer service and great guidance in helping choose the appropriate product for us.

I have no hesitation in recommending iCamSecurity to anyone looking to purchase security devices.

Happy to change my system when asked . Arrived on time , Polite, cleaned up afterwards and were happy to answer my questions.

Good quality customer service to match their good prices. Seanna was very helpful answering both phone and email queries promptly and ensuring prompt shipment of my orders. Will happily purchase from them again.

Great service from the iCam team. . Explaining how everything works clearly. Easy to use system.very happy with clarity of camera footage. Really great job. I Highly recommend iCam.

Following initial advice from iCam I purchased a Hikvision IP camera for use on an Apple network (Apple Extreme, USB disk (using SMB), Mac computers and iPads). I had numerous difficulties with one camera; iCam provided a second unit. iCam continued to provide support even though Hikvision themselves could not guarantee that their product would work in this environment. The result is a fully working Hikvision IP camera with all live and recording functions working as intended, thanks entirely to the support from Mike and Seanna from iCam. Highly recommended.

I highly recommend iCam Security. We got a home alarm system installed and found the communication and customer service was great. Mike was excellent to deal with every step of the way. The team takes great care in their work and we would use them again.

the team really persevered on a difficult job for me. It took a lot longer than initially expected and only charged what we agreed was a reasonable amount.

Couldn't be happier with iCam Security, particularly on customer service. Thumbs up to Mike, Tom, and Andy. And, as a skilled and experienced BS detector, if I have given any person or business the thumbs up then they have all passed a very hard test.

Mike and his team have been prompt, professional and transparent with the entire experience!

Approximate cost: $2500

Friendly, prompt, reliable and highly professional from the first point of contact through to quotation and then installation.

Approximate cost: $2000

Mike did our quote, Jamie did our installation, excellent service all round. Great company to deal with, Jamie very informative and helpful, would recommend to anyone needing cameras installed.

Fantastic job by a very professional and friendly installer who clearly knew what he doing. I'll use iCam again and will gladly recommend them to friends.

Mike has been very approachable. His staff was always punctual. They are very professional and courteous. Andy is knowledgable and very accomodating. I'd strongly recommend, not because of their product or price (which are of course very good) but mainly because of their customer relations. Keep up the good work guys.

Awesome company to deal with. Especially when you are international. Quick and Efficient! Great selection of products and very fairly priced both for products and shipping.

Approximate cost: $100

The technician arrived on time, was very polite and very knowledgeable. The work performed was first class. I have no hesitation in recommending iCam Security to anyone.

Approximate cost: $1200

Mike and his team are reliable and did a great job. They arrived on time and completed the job under very difficult circumstances owing to the heat. Definitely recommended.

Prompt and efficient service from quote through to install. Good value for money compared to other quotes

Approximate cost: $2500

Top notch service, excellent team that conducted the installation with only the best equipment. Would highly recommend the service to anyone in need of security cameras or an alarm system.

We recently had 26 cameras installed on a 7 acre site in Nerang on the Gold Coast. Over the course of a week three staff from iCam were here installing them in a variety of different areas. They worked around our staff without a hassle, and each camera was installed in a very neat and tidy fashion. Once the install was finished they went through all of the functionality of the system and catered to all our needs. They were more than happy to add cameras and change positions that were listed on the quote and work with us to provide the solution we were after. I have had experience with other security camera providers and would recommend iCam above any other company I have dealt with.

Excellent Company to deal with. Mike and his team are highly recommended. Supply and installation of surveillance Camera system for a Hotel in the South Pacific. 5 Stars in every aspect. I look forward to working with iCam on my next project!

Good communication. Friendly, resourceful and helpful. Punctual. Knowledgeable, experienced. Neat and tidy. Cleaned up after finishing installation. Product demo was clear and easy to understand. Follow up service after install.

Approximate cost: $2000

Service was excellent. I was provided with a booking time & not a window of when they would be there. They phoned when they were heading over, so I was prepared for their arrival. I found their product knowledge & service standard to be excellent. I will definitely use iCam security again & recommend them to my friends.

I received excellent service from iCam from the time I received the quote to the end of installation. The placement and type of cameras and recorder were discussed with me in sufficient detail but in easy-to-understand layman's terms, and the actual installation was done expertly. There was no mess, and the finished installation is extremely neat and of excellent quality. The guys are very polite and friendly. I recommend iCam highly for domestic cctv installation.

The guys fixed the initial faults and a few more they found during final tests. Very thorough and great workmanship.
I wouldn't hesitate to call them again to fix any faults or to service the system.

Very impressed with ICam Security company which installed a Paradox 5050 Touch screen alarm system in my home. Great customer service prior to installation which included quoting system parts and price along with answering several questions I had about the system and its operation. Installation was done on time by knowledgeable and friendly staff. Highly recommend this company.

Installation of Alarm System. Proveded a prompt quote. Many queries were promptly answered. Installed on schedule. Pleasant courteous service.

Security system install. Process was great. Prompt quote (with personalised options), installation and billing. Technicians were polite and professional. Highly recommend.

I had a new intercom installed. They arrived on time, worked quickly and efficiently and were friendly and ensured that arrangements were convenient for me. Great work.