Pacific Security Group

5.0
based on 37 reviews

Customer Approved
“We make customer
service a priority”

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37 reviews about Pacific Security Group

verified email - 31 Mar 2023

Very well priced and exceptional service from start to finish. Kylie, Tracy and the girls in the office were very efficient and a pleasure to deal with. Leon the installer was friendly and very knowledgeable about the system he was installing. 5 Stars all round

Thank you for your review Michael. Greatly appreciated. Reach out to us anytime you need help.

05 Oct 2023

Kylie and the team were fantastic from Day 1. The installation of the cameras was really good and the after sales support over the past 3 years has been fabulous. They are very good at what they do!

Approximate cost: $4000

Thank you so much for your review, Rod. We are very grateful for the feedback and honored to have you as a client. I've shared your review with our team, you've made their day! Stay Safe, Kylie

22 Mar 2023

Leon who installed the cameras and the rest of the admin team is amazing. Good communication and very friendly. Was a pleasure to deal with him. Thanks everyone.

Thank you for your review Tienie. We greatly appreciate your feedback.

10 Jul 2022

Excellent service and good quality installation, well-presented technicians, beyond great communication/reception team.

Approximate cost: $1600

21 Feb 2022

A very big thank you to Leon for a really great experience, he was extremely polite, very prompt and super efficient. Also a big thank you to Sue and Tracey in the office who were very knowledgeable. All three of you helped us make the decision to go ahead with the installation, cheers from Patricia and Gary!

Approximate cost: $6700

Thank you for your wonderful feedback Patricia & Gary. The team will be super happy that you had a great experience with them.

08 Jul 2021

Clean installation, competitive pricing, and they answered all of my concerns. Andrew always arrived on time. Return service was also excellent: prompt, efficient, friendly.

Approximate cost: $2300

verified email - 28 Dec 2020

The Customer service was fantastic and the installation was clean and tidy. Very happy customer

Approximate cost: $2200

verified email - 27 Dec 2020

Outstanding service. From emails, comms via telephone, quote in person to install. Andrew and his apprentice were very professional. Had 12 cameras installed. Job is very neat and the boys were very tidy. Found them both to very courteous. Andrew has been on speed dial since, answering all of my stupid questions. Even over Xmas he helps me through my tech deficiency moments and is more than happy to assist. Highly recommend Pacific Security Group for all of your security camera needs.

Thank you so much for your feedback Shane.

16 Dec 2020

Best customer service in Australia!

26 Nov 2020

With two AI cameras installed recently, the installation was perfect and neat. The cameras had tiny issues at the beginning, but the supplier came and fixed everything with two days. Pre-communication, engagement and after service is outstanding. I will highly recommend Pacific to guard your house!

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