16 reviews about IKEA

verified email - 04 Dec 2023

Very disappointing experience

Bought a couple of thousand dollars worth of dining table and chairs, stools, etc. and ordered delivery. Three separate staff members told me in the store that the stuff will be delivered to my apartment on level 4. On Sunday, the truck showed up and left the stuff downstairs and as soon as I went around the corner to let the other lot of delivery in, they dumped the stuff and left. I called the driver and he said they're "not allowed to deliver to level 4". I called IKEA and after being held on the line for an hour and 15 minutes, the only thing they could do was to refund the $79 delivery fee, which is pathetic. It was a Sunday afternoon so it was impossible to arrange a removalist to help me with it, so I was left with about 8-10 flatpacks some 30-40kg each. My friend drove from the North Shore to Glebe to help me get the stuff up. I could have arranged something beforehand if they hadn't lied to me about the delivery. They treated it like it's none of their business.

Approximate cost: $2000

01 Aug 2019

Delivery service was up to our expectations. Arrived within the time slot, carried all the heavy boxes up to my apartment. The shopping experience itself is always great, especially paying the visit in their canteen.

Approximate cost: $80

verified email - 17 Oct 2015

I have always had lovely experiences at Ikea Tempe. The shop is new and is very roomy. The cafe area is huge and great to take kids as they have play space, the food is pretty good considering the price.
The furniture is always kept is great condition

verified email - 20 Aug 2015

Every time I attend Ikea Tempe, customer service is just exceptional. Especially Brendan..

verified email - 26 May 2015

One of the best Ikeas I have been too as the staff seems genuinely happy to help you and say hello! Adore their kitchen range the most but also great for the odd bits and bobs at great prices

27 May 2014

It is an okay for all the qualities above.
What I cannot still figure out- if you go just to have a snack upstairs and then want to get out from the store you would have to make your way through the maze in order to be able to exit the store.
Escalators only go up, there is no lift access that would take you to the lobby.
I think it is stupid to force everybody to go through the store.

Bailey
06 Mar 2013

I went to Ikea last Sunday . Not to bad an experience concidering I was with my husband who hates Ikea.
We had lunch there and decided on the meatballs they tasted ok. Love the pastries!
I am not sure that Ikea is the best value for your money when buying items. I found that a lot of items out of stock which was frustrating and limited to certian colours .
I did check on line to see if some items where available and it said more than likey in stock. Not really the answer your looking for.

verified email - 18 Dec 2012

Tempe Ikea is new but the service is not that great, unlike the other IKEA's the one at Tempe has employees that don't really like helping you out. The food at Tempe IKEA is not as good as the one at Roselands. The worst thing? No hot chocolate!

Muttley27 28 Dec 2012

um, there is no Ikea @ Roselands. The only other Ikea is at Rhodes.

Hwoop 18 Jun 2013

There is hot chocolate and you can even get it for free by joining to IKEA family service and then present your card to the counter and ask for hot chocolate.

verified email - 02 Dec 2012

OMG I AM IN LOVE WITH IKEA!! The food is delicious, sooooo organized im in love with it as well as a layout and friendly service just amazingly perfect!!!

135486564986
#1 in Brisbane QLD
345 reviews · 48665 points
08 Nov 2012

I was really happy when the new Ikea was open in Tempe as it was just a short drive for me.
And this Ikeas was even better than the one in Rhodes. The parking are is big and open and there is a place for kids to play while mum shops.
I feel like the kid when I go through their various rooms with beautiful furniture and Manchester. And my favourite section is the kitchen and utensils are.
Since they have open in Tempe, I have gone here many time and bought a rug, lamp, curtains, cushions and many items for kitchen.
I am loving great shopping in cheaper price .

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account