Independent Locksmiths & Security logo

Independent Locksmiths & Security

check icon 4.9 (18)

Business details

Opening hours

Monday:

8:30am-5:00pm

Tuesday:

8:30am-5:00pm

Wednesday:

8:30am-5:00pm

Thursday:

8:30am-5:00pm

Friday:

8:30am-5:00pm

Saturday:

6:00am-11:00pm After-hours Service

Sunday:

6:00am-11:00pm After-hours Service

Public Holidays:

6:00am-11:00pm After-hours Service

Business Owners

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Portfolio

Reviews for Independent Locksmiths & Security (18)

Write a review
4.9
18 reviews
5 star icon
17
4 star icon
1
3 star icon
0
2 star icon
0
1 star icon
0
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.8
lennardv
1 review · 600 points
verified email - 14 Dec 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
3.0

First time ever left my keys behind when walking out the door! Googled "locksmith" and picked IL&S, from moment my call was taken till the locksmith arrived, it was very professionally handled! We all pay for service nowadays and although initial price quoted was steep (emergency), I did get the complete service! Invoice was sent to me via email for my own records.

Approximate cost: $180

kellyc627
1 review · 600 points
verified email - 10 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We are a large strata complex and Independant do our Seaclous access cards to our community pool and recreation area as well as our CCTV security requirements so when there is a problem it impacts a lot of people. I can’t recommend them enough fir their excellent service. Over the phone I have dealt with Gerry, Ryan and Michelle which were terrific to speak to. On site I have mostly dealt with Jake who is fabulous and has always taken the time to explain things to me and assisted above and beyond. Today I dealt with Dean who was terrific too. He noticed something that was unrelated to the call out and fixed it whilst there and then explained it all to me. The company as a whole has an excellent communication and work ethic and great staff make a great business. Thank you - a pleasure to deal with this company. My husband and I are in construction and deal with trades all the time, both good and bad service experience. I can highly recommend Independant Locksmiths. Thank you guys - keep up the excellent work . Kelly - Somersby

Thanks Kelly for taking the time to leave us a review. It is great to hear you are happy with the CCTV and secCloud Access Control system and the service we provide. We have passed your comments on to Ryan & Michelle, Dean and Jake.

kimn454
1 review · 400 points
08 Jun 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I called for a locksmith and was told not available until the evening. However he finished a job early and rang to see if he could help me out earlier and of course I agreed. He was friendly, courteous and repaired the lock saving me money. No fuss, no mess and the work done quickly. I even got advice how to maintain the locks against the weather. Very happy with the service and the cost was reasonable which is why I have used this company more than once.

Thanks Kim for taking the time to leave us a review. We will pass your positive comments on to our team.

tomg49
1 review · 600 points
verified email - 15 Apr 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Right after the Easter break got an urgent job to do at Miranda Tuesday morning, made a call and within an hour and a half the Locksmith was there and also helped to secure a open garage for me so when he left the place was again very secure. Nothing was to hard for him to do very polite and helpful. Tom G.

Thanks Tom for the great review. We really appreciate the feedback.

maureena569
1 review · 400 points
17 Feb 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Placed our order over the phone, order was received VERY promptly by secure mail, everything received as ordered, invoice received by email and paid for easily, on-line. Great efficient service without any hiccups.

alanb68
1 review · 400 points
02 Dec 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The locksmith was prompt to arrive at the agreed time, he was friendly and efficient at the job and the price was reasonable.

I'm very happy to recommend this service.

verified email - 01 Jul 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Front door lock lever (cast) snapped requiring repair - rang Michael - he asked for photos to be sent via text message to access situation, then called me to suggest solution - he suggested I take part to his nearby store, where they could find suitable part replacement, and I could do it myself and save cost of a callout fee - all of which I did - alternative door supplier said I needed to change full lock, cost over $300 (parts not available!!) - used Independent before - always helpful and recommend best option(for me!!) - now listed in my mobile phone -

Approximate cost: $60

Thanks for the review. We have passed your feedback on to Michael.

verified email - 15 Apr 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

These gentlemen are great and they sure do a terrific job.
They were fast and very polite. The job was done quickly and not that expensive.

Keep it up.

cezaryr
1 review · 400 points
06 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Michael unlocked our door in under a minute, was very professional, polite, answered our questions, and all with a big smile!
It was a pleasure to do business with him. I wish all trades people were like Michael!

Thanks so much for taking the time to leave us a 5 star review. We'll pass your comments on to Michael.

deanp386
1 review · 400 points
06 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

It's not luck that keeps you in business for over 40 years. Family owned and run makes all the difference to the experience you'll receive. I have used Independent Locksmiths for over 25 years and always been overly impressed with the under promise and over delivery attitude from Directors to apprentices. When you want and need trustworthy, reliable and best advice you will not get better than Independent. Micheal was at my house today while I wasn't, excellent job done and wouldn't have know he'd even been except for multiple new locks. Congratulations to all at Independent on the 40 years of success.

Thank you Dean for the 5 star review. We will pass your positive comments on to Michael and share with our entire team.

verified email - 17 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We had a serviceman, David, visit to carry out lock repairs on different style locks. He arrived on time, was extremely efficient and very pleasant. For the work done, the charge very reasonable. Would certainly use the company again.

Hi Phil, thanks so much for the review. We have passed your great feedback on to David Walsh.

catherinel960
1 review · 400 points
verified email - 24 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Micheal came out & did a fantastic job fixing a couple of door locks. He was polite, efficient and friendly. Would definitely recommend them!

Thanks Catherine for the great review. We have passed your comments on to Michael.

verified email - 22 Dec 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Locked myself out. Called these guys, which was answered quickly. Prompt response (within the hour). Gained access and cut an extra key all within 5 minutes and with a great attitude. (I believe the value is spot on but haven't compared so cannot say - I do not have an issue with the amount I paid.)

Approximate cost: $125

jordanj3
#5247 in
1 review · 200 points
verified email - 26 Nov 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We have been using the buildwatch system and are very happy with the product and the advantages it has provided us.

grahamec4
#1045 in Parramatta NSW
1 review · 600 points
verified email - 25 Nov 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Professional service and workmanship every time on all IP CCTV and all alarm systems and all my security needs

03 Oct 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

For our office, we had a security system installed and then back to base monitoring. The professionalism & ease of getting a quote through to the final product being installed was brilliant. Highly recommended.

katheyh
#12 in North Parramatta NSW
1 review · 415 points
verified email - 18 Nov 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The whole team is efficient, prompt, quick and supportive whenever you call them. They always helped me in the most worst conditions. They are at the spot within 20-30 minutes. You can recommend this company to your friends. 5 stars for you guys.

verified email - 21 Dec 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Their services are great and the guys are very professional and polite. The product prices are very competitive. We are satisfied with their jobs.