The Iris staff were so great with my wife. She is pregnant and was really nervous about getting her first pregnancy scan, but they really put her mind at ease - and mine!!
Dr Emechete was amazing and out me right at ease for my first ever ultrasound guided injection.
They fit me in really quickly when I was in pain and needed a cortisone shot. I've had treatment in the past where the doctor didn't quite get the needle in the right spot, but this time was spot on! A lot cheaper than most other services too - I checked!
They were really great with my son who had a fracture. He was in a lot of pain but the staff put him right at ease and made the process a lot quicker and easier than it would have been dealing with a lot of other services.
I'm not from the Gold Coast, but I was working here and hurt my ankle pretty badly. The Iris team were able to help get me into a local GP right away and they do the x-ray straight afterwards, saving me a trip to the hospital. They really helped me.
I was pregnant with our first child and had my very first scan recently with iris. my husband couldn't be there as he was away in quarantine due to Covid. Obviously this made me really sad and anxious, but the team were so sweet and made me feel completely at ease throughout the entire process, so it was still a really special moment:)
The staff made me feel completely at ease. Being an older gentlemen, I am finding medical procedures get a bit tiring and stressful these days, but they really went above and beyond to ensure I was comfortable and at ease.
Very caring and professional team!
I hurt my wrist recently and was in a tremendous amount of pain and can not thank the staff enough for being so caring and wonderful throughout the ordeal! Also, I had had a previous scan elsewhere and the hairline fracture was not picked up, despite every indication there was a fracture, which was frustrating, having to go for a second scan, but I'm glad I did, because the Iris team did such a thorough job:)
If You are a mum that cares about a good experience meeting your baby on your 20 weeks scan, definitely recommend go elsewhere.
I had the worst experience in this place located Helensvale last week, first of all I'm not an australian citizen, so all the expenses its coming from my own pocket. AU$170 for a scan its not cheap at all, for having someone so [redacted clinical content] and so rude doing my ultrasom. This Lady, [redacted clinical content], and when she realised how pissed off I was, she kind of tried explaining herself that she needs to concentrate. EXCUSE ME? [redacted clinical content] The process took over 1 hour, [redacted clinical content] they even get me a CD that I couldn't open it. The staff and place are so bad, that even when I was paying, the lady in the front desk has to took money for my change from her own wallet. Thats ridiculous! the worst place ever!!!! the worst service ever!!!
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