Amazing place. Our 2nd visit and it is just gorgeous. We stayed in Balinese Retreat - absolutely amazing! Food was delicious, staff were very friendly and helpful. Can't fault it. Highly recommend 5stars

This place is definitely beautiful. Went with my partner for the weekend. Check-in was easy. The room was clean, but we ran into an issue immediately, as there was old food in the fridge. I told the lady straight away and she was sooo apologetic. She immediately restocked my fridge herself and gave us a free dinner that night with champagne, which was really great of her!
The next day we had an issue with the cupboard where the door fell off it (japanese sliding door) and we once again told her, and we got a free hot springs swim whilst it was being fixed, and a free dinner once again!
The we got ANOTHER free hot springs swim because she had forgotten to turn the outdoor lights on that lit up the springs, so she wanted us to have the full enjoyment of it!
She was determined to make sure no matter what, our stay was as comfortable as possible, which was absolutely great.
Even with all these problems, it was still an AMAZING place.
Its seriously such a shame that this place is so expensive though. We could've actually GONE to Japan for the price we paid to stay for one weekend.

Approximate cost: $3000