JB Hi-Fi Bankstown

Service awards

Reviews for JB Hi-Fi Bankstown (115)

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4.1
115 reviews
5 star icon
53
4 star icon
38
3 star icon
14
2 star icon
6
1 star icon
4
Service Rating
4.0
Quality Rating
4.3
Value Rating
4.2
amanda-l431
1 review · 500 points
verified email - 28 May 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Extremely friendly at the counter domz has Amazing customer service and always smiling,
Will definitely shop there again

22 Dec 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Drop in while in town - staff very helpful and I got what I wanted quickly

omard851
1 review · 500 points
verified email - 11 Nov 2021
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Very bad experience Banstown store not worth even 1 star ...i paid full amount for iphone 13 and yet still waiting more than 10 days to arrive from Hurstville JbHiFi and when i contacted them to check if it arrived or not they were very rude and hanged up the phone without any manners and no customer service at all ...very disappointed never again deal with them and i recommend no one has to deal with such untrained unorganized team .

verified email - 07 Jan 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Good staff and very helping. I had a tv returned around Christmas and they took it back with no argument

brysonc
1 review · 200 points
verified email - 11 Nov 2018
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I purchased a laptop from jbhifi some years ago and now need a new battery. Went instore only to be told they don't sell batteries. Sell the computer, but no spare parts. Is this because they cant get a 95 percent markup on spare parts. Sell the goods, should sell spare parts, Pathetic,. No more purchases from this crowd.

verified email - 08 Dec 2016
Service Rating
3.0
Quality Rating
4.0
Value Rating
3.0

I haven't been impressed with the JB HI FI online pricing this year.
Its up and down like yo-yo's. I understand specials from week to week etc, but I have been eyeing off one particular item since July (6 months now). It has only ever been marked on special once but every week the price changes between $20 and $120.00 and than I realise we get a "special" coupon in the email offers - what type of special is that if they have bumped the price up before the coupon is issued. Misleading. Know your prices!

Approximate cost: $349

verified email - 25 Jun 2014
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

JB hi-fi has generally good prices for electronics products. It depends when you go to store which sales person you get. Generally they are good. New JB home is the best thing.

verified email - 22 Nov 2013
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

pre ordered limited edition dvd, It was sent a little later than expected but arrived quickly once posted, in great condition lots of care taken with the packaging, would order online again

verified email - 22 Oct 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I ordered a few little gifts for friends and family from here over the past year and I love shopping online.
When they have free postage it is even better value for money.
I just wish they had more available online to buy.

verified email - 26 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

the place is so big you get to look at what you want and there are people walking aroud for when you have a question. i could spen all day in there and leave happy

verified email - 20 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great online service. Helpful. Would use the online website again as it helped me search products i wanted to buy but didn't know much about. I love jb-hi stores as they have really good prices and i go there all the time.

verified email - 14 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Love the service I walk in someone walk up askes me can they help I tell them my need they do there best to fix it for me but they need a bigger store it a bit cramped as so many products

verified email - 13 Aug 2013
Service Rating
3.0
Quality Rating
3.0
Value Rating
3.0

Have had a few problems with JB HI-FI online service. would prefer to go into a store and purchase a product myself so it never gets lost in the mail again. I do have to say they are great though with understanding your concern and getting another sent out to you but its just to much complications to get through to them.

verified email - 13 Aug 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I have ordered online many times, the product comes fairly quickly, the staff are friendly and efficient when they let you know your product has come in. Great prices for all you entertainment needs

mattc25
#1 in East Corrimal NSW
1 review · 200 points
verified email - 11 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The service given by JB HI-FI is excellent and has a wide variety of products to purchase from. There postage and handling is very fast and reliable. Would recommend the service to anyone thinking about shopping online for great products.

verified email - 11 Aug 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I'm not a big fan of online ordering but JB Hi-Fi Online are great. Their web catalogue is easy to use and find what you're after and many times the prices are better than anywhere else. Great for seeking out classic DVDs or DVDs on school booklists. Then the convenience of home delivery or pick up from the local store to save on postage. Highly recommended.

babenreviewer 11 Aug 2013

good to hear since there's always days where i can't be bothered to get out of the house to do some shopping (guilty! lol)

10 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

had a look around ppl were good and helped any way they could kids loved the store happy and will go back again great communication and understanding

21 Apr 2013
Service Rating
3.0
Quality Rating
3.0
Value Rating
3.0

Recently went to these guys (Myaree store) to purchase a new Alpine head unit and then get it installed. Phoned up on a Saturday to confirm availability of the head unit before going in, was told it's in stock but that their installer was quite busy that day.

I went in anyway to buy the head unit at least, and after purchasing they were able to squeeze me in to have it installed that day. Only waited about an hour once I'd bought it to have it installed. They didn't call me once it was done (like they said they would), but all up, good service and workmanship seems good too, audio system works nicely!

Approximate cost: $270

verified email - 13 Mar 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

jb hifi what more can i say this store has all the things you could want i am happy to confidently say that you will be satisfied with this site if a first timer

Approximate cost: $67

verified email - 13 Jan 2013
Service Rating
4.0
Quality Rating
5.0
Value Rating
3.0

i think dat duh jb hi-fi it is the best because it have so many elctrics so when people need them they can come to jb hi-fi to get their electrics.

verified email - 16 Dec 2012
Service Rating
3.0
Quality Rating
5.0
Value Rating
4.0

JB HiFi Online is a great online store. They offer great quality with their postage and handling. A dollar for shipping is pretty good as well although the shipping time is quite annoying. It took me around a month to deliver a single game.

Approximate cost: $60

verified email - 05 Nov 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
5.0

Great value items, decent quality. I wish they'd have more customer reviews on items before purchasing. I don't live close to any JB HI-FIs so online shopping is extremely convenient. Overall it's a great place to shop, the website is visually stimulating and offerings all the necessary specs.

davids31 16 Dec 2012

quite a useful comment. gave me the encouragement to buy games there.

verified email - 10 Oct 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Bought some speakers last night around 7pm and they just arrived! can't believe the turn around time.

great prices, large range and if you could be bothered you can get discounted jb hi-fi gift cards on ebay, cardslimbo, gumtree etc

yes im a gift card junky if you have read a few of my other reviews.... lol

davids31 28 Dec 2012

im gift card junky as well

verified email - 13 Sep 2012
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Online shopping at it's finest, simple and easy process to pay for items, most payment methods accepted and quick postage to recommend this to anyone

Approximate cost: $40

sandrar6 14 Sep 2012

Sounds like a great way to shop!

verified email - 03 Jul 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Why would you shop any where else cheap as everything I needed and was amazed free postage and handling and always fast delivery goods always in perfect order I was amazed at all the things got for so cheap defaintly shopping on there again and again

Approximate cost: $300

davids31 28 Dec 2012

actually they charge $1 for postage

verified email - 09 Jun 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

great rang of products fast service and explain thing on the latest products and prices are compatable

Approximate cost: $400

28 May 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic value for Electronics - Postage & Handling FREE!!!
Everything turned up as arranged.
A very happy shopping experience

katburi 07 Jun 2012

that's exactly what I would say about it :)

verified email - 27 May 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

jb hi fi online is so good i buy alot online and has free postage which is great and i recieve the dvds quickly

babenreviewer 11 Aug 2013

that's good how they have free postage i find it so annoying sometimes having to pay the extra fee

verified email - 07 May 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
5.0

i do all my shopping through JB HIFI when it comes to electronics and so on. the prices are unbeatable, the range is huge, and the service and support is perfect.

verified email - 07 May 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

JB HIFI is the ultimate electronics store, and the ability to use it online makes it so much better. prices are very good, and the entire service is easy to use.