Great experience with my bike service, bike came back nice and clean, seems to be running well.

There was confusion regarding the cost of the service; in particular I was charged $250 for an Ultegra outer chainring which is no more than $145.45 elsewhere, including Shimano's RRP! The other parts were marketed up too.

Two emails to Jet didn't resolve the issue (I politely asked if the price was wrong) but a quick visit to the store and the guy behind the counter knew I'd been overcharged and he resolved the issue.

Given the chainring showed on the receipt as a SKU and the price seemed connected with the SKU there was an issue with the price int he system.... how often does that happen? is it typically picked up?

Not a great outcome but ok, definitely giving the guys the benefit of the doubt.

Approximate cost: $708