Very fast service, accurate orders and friendly staff. The staff are always willing to make up for any errors, if any (which is barely ever). Burgers and meat are always fresh af.
I have been left waiting for my order for over 15 minutes on a number of occasions. Also staff often do not put the salad into your burger and leave you with bread and chicken, nothing else. I find this disappointing since KFC is one of my favourites amongst Takeaway Restaurants.
Also when ordering a meal the staff will usually make some sort of error with it. For example, on my last visit I ordered a meal that contained a "Sweet Bite." I had choice between Chocolate and Banana and I ordered Chocolate. After waiting 20 minutes for my meal I received it and headed home with it. Eating my meal upon the train I discovered that they had given me a Banana Sweet Bite which I couldn't eat.
I am not impressed with the waiting time or the errors they seem to be constantly making with my orders.
Approximate cost: $12
I hope you have reported it to management. Our local KFC at West Lakes delivers very prompt service, even when the Food Court in which they are situated (businesses are side-by-side which is distracting) is very busy. The hot section is always hot and the salad fresh.
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