2 reviews about Kincumber Blinds

verified email - 27 Jan 2022

There would be no way I would recommend this business!!
My elderly parents who are in their 80’s had plantation shutters installed by these people
They don’t close properly, gaps everywhere & poor workmanship & extremely rude!!!
They were told they would get their money back after contacting a mediator but guess what ?? they’ve stopped answering phones & they are definitely not contacting my parents
Warning to anyone thinking of using them
DON’T!!!!!

verified email - 14 Aug 2014

From the moment I rang them to ask to quote for 'Plantation Shutters' (as they are a sponsor on 96.3 Coast FM) the mannerism over the phone is gruff and comes across as 'non caring'. I still made the appointment. On the day they were meant to quote I arranged an annual leave day so I'd be home all day. 20mins before the scheduled appointment, I went to hang my washing out on the line in the backyard. I was only gone from the house 5mins. When I went back inside there was a missed call & voicemail message on my mobile. It was Kincumber Blinds Driver just saying 'hello' and hung up. So I rang back and he said 'he'd been & gone'. I replied how? I have been home all day and only ducked out the back for 5mins. My dogs would have barked their heads off if he had of come to the door. He only got to the gate, tried my mobile and left. He didn't even come to the front door. I then rang the office to complain and the lady with attitude said the driver said I wasn't home. I told her he didn't even bother to knock on the door. He just got to the front gate & left. I didn't bother going any further and getting them to quote again. The whole experience with Kincumber Blinds was unprofessional and very incompetent. I'd never recommend them to anyone after that incident. They basically had the attitude 'they couldn't care less' !!!

karen-p133 27 Jan 2022

100% correct

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