I have taken my car there for services and other minor repairs and each time they end up finding hundreds of dollars worth of things that need to be fixed. Because I know nothing about cars I have no way of knowing if they're trying to get more money out of me because I'm a woman and they know I'm clueless about cars.

Last time I went there for a minor service they ended up doing a major service which cost me about $100 more! When I tried to argue that I shouldn't have to pay the extra because it was their mistake they said that because they did the work I still had to pay.

Then he told me I needed new brakes, front and back, as well as break discs and that I needed them now because they were badly worn. Not knowing any better, I agreed to let them put new brakes on because he said he could do it right away. I wish I had known better because my father later told me it would have been highly unlikely that the breaks and the discs needed changing since I'd only had them both done less than 10,000kms prior. So yes, I felt ripped off and taken advantage of because I'm a woman.

They overcharged me every single time, $10 for a bulb for my brake light that cost me less than $4 at the Toyota dealership! They also removed the timing belt sticker from my engine bay and tried to tell me that my timing belt needed changing thinking I wouldn't know what the sticker in my car's engine bay had been for. I had just bought the car, used, and the timing belt had been changed only 10,000kms ago.

While the quality of workmanship there has always been good, I also no longer trust what they tell me and I will not go back to Kmart Auto ever again. Do yourself a favour and avoid them like the plague, you'll save yourself a load of money.

They do the job but the customer service I recieved was not bad but just average. I was not explained anything properly and left more confused

Always ready to accomodate and give a professional opinion . Nothing is ever a drama and they will always try to get you in at a time that is convienient for you !!

Approximate cost: $100.00

always been treated with respect here, even as a woman! quick reliable servicing of my car and advice when needed .they always worked around childcare issues and kept me informed of repairs before they do the job. the manager really easy and pleasant chap to deal with.