Knead Massage & Natural Therapies

4.8
based on 66 reviews

Customer Approved
“We make customer
service a priority”

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66 reviews about Knead Massage & Natural Therapies

15 Sep 2018

Can not recommend knead massage more highly!! The staff at the front desk are so friendly and kind. I’ve had massages from a few of the therapists here and all are amazing, but Dan has changed my life! The problems I used to have are gone! He’s very knowledgeable and has this amazing healing gift. Do yourself a favour, book in to see this wonderful man! Thank you Dan once again! :)

Hi Rebekah,
Thanks so much for taking the time to let us know how you have been going. Dan is a wonderful therapist and a genuinely kind and caring person. I know he will be delighted to hear how you feel. It's a pleasure having him work with us. We look forward to seeing you in the clinic again soon. Kind Regards Nola Welling, Clinic Manager & Owner

14 Jul 2018

Actually fixed me.
Went in and was seen by Claire, who instead of merely making me feel better, giving me a comforting rub and re-booking me, diagnosed, targeted and relieved the root problems. Left me with a bunch of excercises to help with after-care too.

A cut above the average service.

Hi Nick, thanks a lot for your feedback, I know Claire will be really pleased. Even though she is a new therapist with us Claire is getting a lot of positive feedback from clients. Keep up with the exercises, they will make a difference. Kind Regards Nola Welling Clinic Manager & Owner.

verified email - 12 Apr 2018

The lady at the front desk was friendly, catered for my needs and for example, helped me feel comfortable, asking me if I needed a glass of water.

They don't say very much, which is good. They are to the point. This is nice because it saves me time. It saves them time.

When they speak, they are very clear, they speak slowly and have very good tonal variation. So, you know, they don't sound bored, they don't sound monotone. They sound very positive, confident, relaxed, not needy. Professional.

All the people here are also very empathetic, understanding and non-judgmental. This is what makes me feel safe at Knead massage.

My remedial massage therapist was the same way. I felt a little bit rushed at the start because I had a lot of health conditions I wanted to fill out and she said she had another appointment soon.

However, as soon as we went into the room, I didn't feel rushed at all. She allowed me to take my time and gave very clear instructions as to what to do. She communicated very clearly and asked me what I wanted to achieve out of the experience. I said I wanted to improve range of movement in my thoracic region because I sat all day at a desk.

She immediately knew what to do. Throughout the massage, I felt very relaxed, comfortable and all in all, it was a very relaxing experience. I felt my muscles were a lot looser and I felt less pain.

The equipment used is very high quality. For example, the tables are lifted electronically rather than manually which is very convenient. It means that they can lower the table for you to hop on easily, and then lift it up or down to the therapist's suitable ergonomic height.

The atmosphere is also very lovely. There are plants, relaxing music and a nice view of the clock tower outside and it just makes me feel like I've entered a different, more peaceful kind of world.

The massage room is also very spacious, it makes me feel special and, it's comfortable. The ceilings are tall, there's lots of room. There's a massage table in the centre of the room with maybe around a metre and a half of open space all around it. It's a very relaxing environment to be in.

The therapist also takes notes of what she observes during the whole process, it's very scientific, there is no shortcut taken and so, you know, next time, she knows how your body is like, what parts of your muscles are tense and so she can help you a lot more effectively.

The remedial massage did feel a little uncomfortable at times, but this is what is to be expected of a remedial massage. In no way ever did it feel too unbearable or painful which was good.

The therapist knew how to warm up the muscles before going deep tissue and this was important because it prevented injuries and prevented any kind of resistance during the massage.

She also asked me whether I had experienced any recent injuries before the massage and any contraindications which she should know about. This was a good precautionary measure in my opinion.

My massage therapist was very friendly, positive, happy and non-judgmental. She was very empathetic, carefully listened to my needs and was there to solve my most burning problem.

After the massage she asked for my feedback and I asked her how to best recover from my current condition and she recommended me some core strengthening exercises. She explained it confidently and enthusiastically and motivated me quite a lot.

After the massage, I asked her how to look after myself after a massage which she gave clear and easy to understand guidelines.

All in all, the environment was lovely, my therapist was very friendly and patient, very good at putting difficult to explain concepts into easy to understand analogies and imagery and she was confident, helpful and professional. This is a good business in my opinion.

Also, the yoga teachers are very friendly and good at teaching the correct form and posture. They make sure no one gets left behind in the session. This was very important to me because I'm new to yoga and as such, I'm not quite sure how to do most of the poses, what I should be expecting. They explain things in a very nice and easy way which is awesome.

verified email - 21 Mar 2018

I have been getting remedial massage treatment by Juliette Quentin at this Clinic for the past six months and have found it to be the most effective, professional and quality massage therapy I have had in over ten years of getting massages in various countries. Juliette is highly motivated and consistently provides effective treatment that is evident immediately after the service. I highly recommend this business and Juliette for remedial massage.

Approximate cost: $88

Hi Tarsht, thanks for your positive comments about Juliette's treatments. So glad you have been getting consistent treatment and it is helping with your issues. Juliette has been growing as a therapist and a gaining a good client base and says thank you for the feedback! We look forward to seeing you in the clinic again soon. Kind Regards Nola Clinic Manager & Owner

verified email - 05 Jan 2018

Knead is incredibly convenient to my work address and is open at times that suit my hours (I finish work at 6pm). I had my first session with Dan tonight and I could not be happier with both the reception service and Dan's personal professionalism, knowledge and style. I was very overdue for some work on my back and neck and he seemed to instinctively know just what I needed to get some immediate relief, as well as recommending exercises I can do up until our next appointment. As I said, could not be happier. Thank you, Knead team!

15 Jul 2017

I found Knead through a search on Google after the other place I go to was fully booked. Lola is a fountain of knowledge & was very helpful.
I have booked 3 more visits based on her amazing talents and for realising what was going on with me and fixing it!
This place is perfect for city dwellers and offer HICAPS and great YOGA deals. Thank you!

Approximate cost: $44

verified email - 03 Jan 2017

Fantastic knowledgeable therapists who give brilliant massages. Health fund rebates are great for keeping cost down

Approximate cost: $45

25 Oct 2016

Had an awesome back and shoulder massage here! Thank you will definitely come back. Reasonable price too.

Approximate cost: $40

Hi Ella, thanks so much for the positive feedback, really pleased the treatment worked for you! We look forward to seeing you again soon.

verified email - 22 Aug 2016

Excellent neck and shoulder massage and manipulation from Nola. She also gave a very clear and thorough and very plausible explanation for the underlying cause of my intermittent but long term neck pain ie tight pectoral muscles, weakish back muscles. She also gave me some useful exercises to do at home, and a long term plan for reducing the likelihood of recurrence. Highly recommend!

Approximate cost: $30

11 Aug 2016

Had a very sore neck and shoulder. After 5 minutes Nola identified what I had done and worked on the area. Left feeling like a new man! I could actually move freely. A bit sore from the massage but a good sore! Thanks for fixing me up!!

Approximate cost: $70

Hi Andrew, thanks for your lovely comments, it's always great to hear that what we have done has made a positive difference for someone. That is why we are here and what we want to achieve for all our clients. Come back and see us if you need to, and have a great day! Nola

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