Leading Edge Computers

Without a doubt the best service I have ever received! I was in a complete panic having my mac crash just after Christmas! I called Leading Edge Computers and even though they weren't open the amazing guy was able to guide me through fixing my mac! An absolute gem wouldn't go anywhere else! If you have hesitations don't! Go to leading edge Ballarat!!!

Exceptionally friendly and helpful service and advice value for money and after sale support and warranty information knowledge is great

Well experienced salesmen.

Approximate cost: $500-1000

Great service at leading edge computers, staff are always friendly to help with whatever situation you find yourself in.

I've always had no troubles with getting any problems fixed and quickly. Prices are reasonable

Approximate cost: $70

Bad experience. After explaining my problems to the person I signed a form saying I would pay the minimum service fee of $77. After a few days I was called back, had the exact same problems quoted back to me, in basically my own words then told it would cost me close to $1k to fix the problem.

After telling them that I wouldn't be accepting their service I retrieved my goods only to be spoken down to by the staff and belittled in front of other customers. I had not provoked anything and was merely picking up my computer. I was appalled that I had been charged the minimum service fee when really all they did was tell me the same thing I already knew.

Upon further inspection of my computer it was quite clear that they had not inspected my item at all as the warranty sticker (no longer under warranty so it was void anyway), that housed the main screw for the backing plate, was untouched. I would LOVE to know how they diagnosed an internal problem without actually looking inside my computer?? PLUS pricing the service and part myself, it only came to $10 plus services. I have subsequently pulled the computer down myself, being a complete novice it took me a whole of 30minutes to disassemble my computer and fix the part. You fail to provide a service and try to get the most amount of money for the least amount of work. A bunch of young money hungry computer nerds trying to rip off people you think don't have a clue. Well done.

Approximate cost: $1000