Leafbusters

4.2
based on 14 reviews

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14 reviews about Leafbusters

verified email - 03 Jun 2016

Totally pissed off with Leafbusters - when they did the job they left a mess and I complained they did not want to know me. We had the valleys done also, and despite their assurance that in the very treed area that we are we were assured absolutely that their installation would do the job very effectively. IT DOES NOT. My specific questions re small gumnuts and small sticks were said to not be any problem at all - THEY ARE!
Many phone calls to them are deflected and we NEVER get a response. We are in the throws of going to VCAT having been in touch with Vic Consumer Affairs on 2 occasions.
Cost of job $4,609.

Approximate cost: $4609

Leafbusters 24 Dec 2019

Dear phild156
We are sorry for your bad experience. We are proud to say that the Leafbusters brand is now under new ownership, we will try our best to fix things which went wrong in the last ownership. Please give us a call on 1300 GUTTER (1300488837) to discuss your matter and we will try to find the best solution for you. We are very keen to see a copy of your receipt or invoice so we can take a look at your gutter guard and act on this. We hope to hear from you!

verified email - 16 Aug 2015

I have gutter protection on my roof that was installed by Leafbusters a few years ago. I couldn't be happier with the product and the service I received was fantastic. I used to get really worried about my husband's safety when he would get up and try to clean the gutters, thank goodness that is no longer necessary. All the staff I dealt with were really friendly and professional. These guys know their stuff and the product that really works!

Leafbusters 24 Dec 2019

Thanks Sarahm564. Were happy to read your positive feedback. Please call 1300GUTTER anytime if you need any help. (1300488837)

verified email - 20 Jan 2012

We get a lot of leaf litter on our roof and my partner called leaf buster...

They tried a hard sell saying 20% off today only, if you get them out again and don't accept the quote and sign on the spot the discount won't be there later.. Total hard sell rubbish, I told them to go jump and they offered my partner another 10-15% off and she said OK..

So anyway the guy was on the roof who quoted and recommended valleys be done as part of the job, fine.... So today they turned up to do the job, the guys wouldn't do the valleys as they are rusted, loose and pointing is crumbling (fair enough), so we only got the job partly done.

Nice of the inspector who quoted to have not told us about that so we could get it fixed FIRST.. So now we would need to get them back as a separate job to do the valleys after they are fixed... Who knows how much they would want to charge this time around?

Not happy with the service considering the huge prices they charged, you should be able to expect top service for what they charge...

Don't like the hard sell games either, I was prepared not to do business with them simply due to that behavior..

Approximate cost: $4000

View all 6 comments

Hi Joel77, thanks for sharing your disappointing experience. We too generally avoid businesses that exercise such sales tactics, so we understand where you are coming from. While we were initially encouraged that the business in question continued communications with you and appeared to keep their promise, it is disappointing that the task remains incomplete. Thanks for alerting the WOMO community. Regards, Reeces

Mister-Squiggle 02 Sep 2015

Couldn't agree more!!

Leafbusters 24 Dec 2019

Hello Joel 77. We are proud to say that as of 12/12/2019 the Leafbusters trademark is now under new ownership. We are a gutter cleaning company called Graysons that originally started in 2001. We do things very differently. We dont use salesmen and in most cases we normally dont recommend gutter protection to be installed into valleys. Our staff who come out onsite are all hard working installers who do the quote and job themselves. If you need assistance or advice regarding your Leafbusters system please call us on 1300GUTTER anytime (1300488837)

verified email - 26 Sep 2010

Engaged the services of Leafbusters for installation of gutter-protection guard to keep pests out of the roof, and debris out of the guttering. They promptly responded to my contact, and provided an on-site quote. Initial quote for their premium product was exorbitant (around $5000 for a 2BR townhouse). Even their non-premium product was expensive; they offered me a 30% discount when it became apparent I wasn't going to proceed with the initial quote. They were able to install within a day, and didn't need me to be home. Job looks neat, and not too obvious from street level. Time will tell if it's effective...

Approximate cost: $~$2200

Leafbusters 24 Dec 2019

Hello milkel. We hope your Leafbusters system is working to the standard that you expected when you bought it. Please call us on 1300GUTTER anytime if you need any maintenance or advice for your gutters.

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