Lonely Pets Club

4.8
based on 208 reviews

Customer Approved
“We make customer
service a priority”

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208 reviews about Lonely Pets Club

27 Jan 2010

I have 2 of the most fussiest cat's around, and I must admit I was a bit hesitant st first in leaving them in the care of a stranger. However when I engaged Lonely Pets club, and met the carer - Liz - I was totally put to ease. They did a terrific job, every instruction was followed to the latter. I was able to call at anytime to "check in". My boys where fit, healthy and happy when I returned home. I can now finally have a holiday with out any worry. Thanks so much

verified email - 19 Jan 2010

The service, ease of booking and level of care and attention to the pets was amazing. The carer was punctual and was genuinely interested in our cat and in providing the cat with attention whilst we were away. The carer also offered to bring ion the mail and water some plants. Altogether I was very impressed and will definitely use the service again. Easy, cost effective and great service!

verified email - 11 Jan 2010

Nick from Lonely Pets did a fantastic job with our cat while we were overseas for two weeks, our cat was happy and healthy when we returned and we wouldn't hesitate to use them again. Thank you!

verified email - 09 Jan 2010

We had Lonely Pets Club take care of our dog Rusty while we were on holiday. The staff were friendly and explained their services clearly. Our dog needed extra care as he had an accident just before we left and had an operation for a torn ear. He needed medication and to be taken to the vet. Nothing was too much for his carer, Vanessa who kept us informed about his progress. Money well-spent!!

Approximate cost: $270

lynns1 14 Jan 2010

What a comfort for pets who are left behind over the holiday season.

verified email - 09 Jan 2010

Not only did our carer take excellent care of our cat - he took excellent care of our home when we had an unexpected water leak whilst we were away. Our carer was friendly and made me feel really comfortable about going away.

verified email - 09 Jan 2010

I couldn't have been happier with this service. We have quite an anxious cat who absolutely hates being taken away from her home environment and the thought of shoving her in a cage for a week was awful. Everyone I spoke to at Lonely Pets Club was lovely. From making a booking with the office staff through to the actual carer who looked after our cat. I loved how caring, genuine, attentive and thoughtful our carer was, it made it so easy to go away for a week knowing our cat would be so well looked after. It was also really great that they not only look after your pet (feed, give any medication, replenish water, and clear litter boxes) but can bring in the mail, take out the bins and water the plants! Such a great service, I am recommending it to everyone I know with pets.

verified email - 08 Jan 2010

The booking process was one of the easiest, friendliest and most straight forward process. My cats are very shy with strangers, hates the car ride and I could just imagine how stressed out they'll be in a new place with strangers. Kerryn (the carer) called me the same evening I made the booking and came to see me the next day. I only expected her to feed the cats (Kerryn didn't even flich when I made all the particular requests when it comes to my cats eating habits) and top up their water but I was pleasantly surprised when she offered to clean up the litter box, take the bins out on collection night and to water my plants. She did all that and more! She took the mail in for us too! I came home to find happy, very well fed cats and a very nice note from Kerryn updating me on the going ons while we were away. I would definitely use Lonely Pets Club again and will most definitely recommend to others.

verified email - 05 Jan 2010

Paul looked after our very special cat and gave us sms updates every few days to let us know everything was all good on the home front. He put out our bins on bin night, collected our mail and even offered to water the plants!! He spent time with our cat for cuddles and a daily brushing in the sun which she loved! all in all a great service and l would recommend them to anyone!

Approximate cost: $affordable!

verified email - 05 Jan 2010

I have used Lonley Pets Club to come and look after my cats for the past two Christmas breaks. The service is fantastic. My cats were happy upon my return and it was great not to have to put them in a boarding kennel. I also felt so much better knowing that someone was stopping by the house each day and checking that all was ok. And its a bonus to have the plants watered and return to a living garden!
You can be as detailed as you want with your requests and it is nice to know that someone is accomodating your cats' weird habits.

verified email - 05 Jan 2010

Came home to very happy and well cared for pets. No problems at all. It was the first time we used this service whilst away on a holiday and will certainly use it again.

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