I spent some time and a lot of effort in search of a Grand Piano as a gift to my wife, a professional musician and piano teacher. There are very many piano shops in Melbourne and "Lyra" happened to be the best out of many: huge choice, very professional service and good quality instrument with reasonable price.
"One stop shop": delivery tuning, stool, cover and what not, just ask,

I purchased a used Yamaha U3A piano here recently. This shop has their pianos refurbished in Japan before they bring them here, so they look and sound beautiful. The staff are helpful and knowledgeable, plus the piano movers were great as was their recommended tuner. I also know two other happy customers of this shop so it is recommended.